Platforms

Our working definition of a digital platform (with a hat tip to Harold Feld of Public Knowledge) is an online service that operates as a two-sided or multi-sided market with at least one side that is “open” to the mass market

Digital outlets and nonprofits fill the gap left by fading local newspapers

New, independent digital outlets and nonprofits have begun to fill some of the gap left by fading local newspapers. Limited resources and the pandemic have driven many toward providing community news, information and services rather than traditional accountability journalism. There are now more than 700 independent local news startups in the US and Canada, according to Local Independent Online News Publishers (LION), a trade organization. LION now has over 400 paying members, up from 177 at the start of the pandemic according to executive director Chris Krewson.

FTC Chair Lina Khan Submits Comments on the CFPB's Inquiry Into Big Tech Platforms

Federal Trade Commission Chair Lina Khan submitted comments to the Consumer Financial Protection Bureau (CFPB) concerning their inquiry into Big Tech payment platforms. Khan identified three areas of concern that she hopes can help to inform the CFPB's inquiry:

Companies push for meeting about US and EU antitrust agendas with Commerce Secretary Raimondo

So far the bulk of the anger towards Commerce Secretary Gina Raimondo over her skepticism about EU tech regulations has come from civil society groups, but the business community is now mobilizing. A coalition of eight companies, including Yelp, Genius, Felt, Patreon, Beeper and REX, wrote that they support the Digital Markets Act and the Digital Services Act, the two EU rules Raimondo slammed during a recent US Chamber of Commerce event.

Americans want government action on tech

As technology's role in American life increases, people on both sides of today's political divide have grown wary of its influence. A majority of respondents to a survey by Axios and the Illinois Institute of Technology expressed concern about the use of artificial intelligence, the reach of algorithms, the state of their online privacy, the size of tech firms and dependence on smartphones. Three-quarters of those polled said tech companies are too big (80 percent of liberals and 83 percent of conservatives).

Charter's Digital Platforms Chief Discusses the Company's Digital Strategy and Spectrum TV App

As executive VP of digital platforms at Charter Communications, Jodi Robinson is the go-to digital chieftain at the cable company, leading its video product management, customer self-service platforms, internal design agency and its data platforms organization. A graduate of Stanford University, Robinson joined Charter in 2014 as senior Vice President. She has led its digital platforms organization since 2019 and its user experience design and development organization since joining the company.

Six months with Chair Lina Khan's Federal Trade Commission

Lina Khan's first six months leading the Federal Trade Commission has shown she's either shaken up a sleepy bureaucracy or pushed long-standing norms too far, depending on who you ask. As President Biden's first year ends, many are watching Khan's FTC to see whether it really can fundamentally change how the US regulates big companies and how tech should treat consumers.

How to save our social media by treating it like a city

Being on social media can feel a bit like living in a new kind of city. My job used to be to protect the city. I was a member of the Facebook Civic Integrity team. My coworkers and I researched and fixed integrity problems—abuses of the platform to spread hoaxes, hate speech, harassment, calls to violence, and so on. Over time, we became experts, thanks to all the people, hours, and data thrown at the problem. As in any community of experts, we all had at least slightly different ways of looking at the problem. For my part, I started to think like an urban planner.

A New Chapter for the Interactive Advertising Bureau

The Interactive Advertising Bureau (IAB), a massive trade group that represents companies on all sides of the digital ads ecosystem, is about to get a whole lot more involved in tech policy discussions on Capitol Hill. IAB has tapped Lartease Tiffith, an Amazon public policy executive and former aide to Vice President Kamala Harris, to lead its policy shop. And Tiffith plans to make the group’s presence known.

EU justice chief Didier Reynders meets with US officials to pitch new consumer safety dialogue

European Union justice chief Didier Reynders is making the rounds in Washington (DC), meeting with top Biden officials to discuss ways to improve consumer protections online. He’s sitting down with Federal Trade Commission Chair Lina Khan, Consumer Financial Protection Bureau director (and recently departed FTC commissioner) Rohit Chopra and Consumer Product Safety Commission Chair Alex Hoehn-Saric. Reynders wants to work with the US consumer protection agency leaders to better protect consumer finance and product safety online.

European Parliament Passes Digital Markets Act

The European Parliament passed the Digital Markets Act to ensure a level playing field for all digital companies, regardless of their size. The regulations will lay down clear rules for big platforms - a list of “dos” and “don’ts” - which aim to stop them from imposing unfair conditions on businesses and consumers. Such practices include ranking services and products offered by the gatekeeper itself higher than similar services or products offered by third parties on the gatekeeper's platform or not giving users the possibility of uninstalling any preinstalled software or app.