Platforms

AT&T saw notable drops in mobile traffic in major cities when Facebook and its popular Instagram, WhatsApp and Messenger apps went offline for hours during a massive global outage. In two cities, mobile traffic declines hit double digits – 11 percent in New York City and 10.6 percent in Houston – on October 4 during the six-hour period “coinciding with a disruption across several top social media platforms,” AT&T said. Mobile traffic on AT&T’s network in Arkansas and in Miami/South Florida plunged 9.9 percent each, while Chicago was down 9.2 percent during that time.

On October 4, Facebook, Instagram, and WhatsApp were down for more than five hours. For five+ hours, people read news, according to Chartbeat data from its thousands of publisher clients across 60 countries. (And they went to Twitter; Chartbeat saw Twitter traffic up 72%. At the peak of the outage — around 3 p.m. ET — net traffic to pages across the web was up by 38% compared to the same time the previous week, Chartbeat found.

Jonathan Kanter, who has represented Big Tech rivals like Yelp and News Corp, skated through his nomination hearing for leader of the Justice Department's antitrust division without incident as both Democrats and Republicans lauded his tougher stance on regulating digital behemoths. It’s no surprise Democrats are backing President Biden's pick, a favorite among progressives and anti-monopoly advocates.

We might be tempted to remember this as Mark and the terrible, horrible, no good, very bad week. A series of damaging articles in the Wall Street Journal, a whistleblower testifying before Congress, and a massive outage of the platform. But Facebook's problems date back much farther than this week. The ramifications could last long into the future—and impact much more than the social media giant.

Rep Anna Eshoo (D-CA), senior member of the House Energy and Commerce Committee, called on the Committee to subpoena documents from Facebook related to recent whistleblower complaints and testimony. “Frances Haugen courageously exposed what we've long suspected: Facebook has known the harm caused by their platform and has done nothing about it," stated Eshoo. "The Energy and Commerce Committee must subpoena all documents from Facebook related to Ms.

Facing heightened scrutiny for its social media policies and relentless quest for growth, Facebook is now turning its attention to getting more people high-speed internet access in hard-to-reach places. The move comes with some irony, as it comes on the heels of Facebook’s own massive outage, which temporarily took down all of the apps in its empire.

Jonathan Kanter told lawmakers he would bring “vigorous” enforcement to the helm of the Justice Department’s antitrust division, as they weigh his nomination to serve as one of the federal government’s top competition cops. In the October 5 Senate Judiciary Committee hearing, Kanter laid out bits of his plan for lawmakers, focusing on ensuring robust competition for businesses across the country.

Frances Haugen, a former Facebook product manager, sat before a Senate subcommittee for more than three hours and described how the social media giant has prioritized its profits over public good. In her testimony, Haugen called on Congress to regulate Facebook and require more transparency from the company on its practices.

Facebook’s October 4 outages across its platforms and the company’s handling of it raise a far-reaching question: Should we simply rest content with a complete shutdown of service across four platforms, which underpin much of the planet’s economic and cultural interaction and one of which, WhatsApp, has become an essential and free substitute for phone calling and many other communications?

Reps Jan Schakowsky (D-IL) and Gus Bilirakis (R-FL), Chair and Ranking Member of the Consumer Protection and Commerce Subcommittee of the House Energy and Commerce Committee, introduced legislation to combat the online sale of stolen, counterfeit, and dangerous consumer products.