Research

Reports that employ attempts to inform communications policymaking in a systematically and scientific manner.

GAO Report: Telehealth: Use in Medicare and Medicaid

Do Medicare and Medicaid pay when beneficiaries use two-way video visits to get care from their doctors? It depends. Medicare pays for some two-way video visits—referred to as "telehealth"—if the patients connect from rural health facilities. Medicare is testing new ways to provide health care that allow telehealth coverage regardless of location. Under Medicaid, states may cover different types of telehealth services from different types of care providers. In the 6 states we reviewed, officials from states that were generally more rural said they used telehealth more frequently than officials from more urban states.

Voters trust media more than President Trump: poll

A majority of American voters trusts major media outlets more than President Trump, according to a new survey from a left-leaning polling firm. Fifty-four percent of Americans told Public Policy Polling they trust CNN more than Trump, while 39 percent said they trust the president more than the cable news network. Seven percent of voters said they were not sure. Majorities also said they trust ABC and NBC more than the commander in chief, at 56 percent apiece, while 38 percent responded to separate questions that they trust the president more than the news networks. Six percent said they were not sure in their responses. Fifty-five percent, meanwhile, said they trust The New York Times more than the president, while 38 percent chose Trump and 7 percent said they were not sure. And 53 percent said they trust The Washington Post more than the president, while 38 percent chose Trump and 9 percent were not sure.

Net neutrality: What the economics says

[Commentary] Recently a small group of economists (I was one) summarized the economic research on network neutrality and Title II. Limiting ourselves to economics articles in the top 300 journals and that used explicit economic models, we reviewed the answers to four basic questions:

  • How would regulations restricting ISPs from offering enhanced network features, such as fast lanes, to content providers affect (a) total welfare, (b) network investment, and (c) the variety of content on the internet and content provider investment? (Note: “Total welfare” is value that consumers receive from what they purchase minus the cost of providing the products.)
  • How would prohibitions on network termination fees affect total welfare?
  • How would prohibiting ISPs from blocking content affect total welfare?
  • Are ISPs like the telecom companies for which Congress wrote Title II?

Here is what we found, but in my own words. 1) The effects of restricting enhanced network features on welfare, ISP investment, and content depend on market conditions. 2) It appears that termination fees could be harmful when ISPs compete for providing access to content providers and an ISP would charge content providers that do not directly connect with the ISP. Otherwise, termination fees are helpful. 3) Blocking is harmful. 4) Economic research today supports the idea that internet services are quite important but has not found that ISPs have the monopoly power contemplated when Title II was created.

Spreading fake news becomes standard practice for governments across the world

Campaigns to manipulate public opinion through false or misleading social media postings have become standard political practice across much of the world, with information ministries, specialized military units and political operatives shaping the flow of information in dozens of countries, said researchers from Oxford University’s Computational Propaganda Research Project.

These propaganda efforts exploit every social media platform — Facebook, Twitter, Instagram and beyond — and rely on human users and computerized “bots” that can dramatically amplify the power of disinformation campaigns by automating the process of preparing and delivering posts. Bots interact with human users and also with other bots. Though most social media platforms are designed and run by corporations based the United States, the platforms are infiltrated almost immediately upon their release to the public by a range of international actors skilled at using information to advance political agendas, within their own countries and beyond, said the researchers.

Poll: 75 Percent of Trump supporters back net neutrality

In a national poll of 1,500 voters, 70 percent of respondents — including Democrats, Republicans and Trump supporters — think the internet has improved while network neutrality rules have been in place.

86 percent of all voters say ISPs should treat all websites and content equally. 75 percent of Trump supporters said they agreed that ISPs should continue to follow net neutrality rules prohibiting slowing or blocking websites or video services. 58 percent of Republicans and Trump voters agreed with the statement, "Internet should be treated like any other utility such as gas or electric service." While it won't change Federal Communications Commission Chairman Pai's mind about reversing the rules, the high number of Trump voters who support net neutrality regulations could get some attention. Showing broad backing helps make the case that support for the net neutrality rules is an issue that resonates outside of the coastal bubbles most associated with tech. That's a message net neutrality advocates hope to send to conservatives as they fight an uphill battle to preserve the rules.

Spatial Computing and the Potential of Innovation and Inclusion

There’s an emerging technology that promises to make computing radically more accessible—even obvious and intuitive—and it’s being applied right now to some of our nation’s biggest challenges. It’s called spatial computing, a term used by some to describe augmented reality (AR) technology, and if we enlist it in service of our national priorities, we can ramp up society’s inclusivity, while also empowering citizens. That’s exactly why public officials, nonprofit leaders, and aspiring social entrepreneurs ought to understand its current applications in order to start envisioning strong civic-use cases. Imagine this: What if the information on your desktop computer or mobile phone wasn’t bound to the screen, but instead projected into the space in front of you—such as on your kitchen table, inside your child’s classroom, or into the produce aisle at the grocery store? That’s the basis of spatial computing. Its aim, basically, is to create a sort of Iron Man, just without the suit.

Information Laundering, Economists and Ajit Pai’s Race to Roll-Back the Obama-era FCC’s Net Neutrality Rules

[Commentary] The now-raging battle over the fate of landmark network neutrality rules adopted by the Obama-era Federal Communications Commission just two years ago is, at the same time, a war of ideas. On the front lines is a subterranean network of think tanks and hired-gun economists, lawyers, and others mobilizing their credentials to justify FCC Chairman Ajit Pai’s sprint to reverse not just the net neutrality rules, but also a raft of measures on concentration in the broadband, mobile wireless, cable TV and broadcasting markets, broadband privacy and pricing, and on and on. If the rollback is successful, Pai’s FCC will deliver a regulatory agenda beyond the biggest telecom-ISP and media companies’ wildest dreams. Each step of the way, industry-friendly think tanks and front groups have commissioned academics to flood the ‘marketplace of ideas’ with corroborating ideas and ‘white papers,’ often without disclosure. What they’re paying for is the veneer of academic legitimacy.
[Jeff Pooley is Associate Professor and Chair of Media & Communication, Muhlenberg College, Allentown. Dwayne Winseck is Professor at the School of Journalism and Communication, Carleton University, Ottawa, and Director of the Canadian Media Concentration Research (CMCR) Project.]

Fake news might be harder to spot than most people believe

[Commentary] Fake news has been dominating real news since 2016’s US presidential election. Its effect has been debated and politicized, and in the process, the term itself has lost its original meaning and become something of a partisan insult. But an underlying question still needs answering: Can people distinguish legitimate sources of information from fake ones?

A majority of Americans are confident that they can, according to surveys. But it might be more difficult than it seems in an increasingly fragmented media landscape, with countless information sources tailored to every ideological taste. To find out how well-informed people can tell true from false, I conducted a study on a sample of about 700 undergraduates at the University of British Columbia. These were primarily political science students interested in current events, who said they frequently read and watch news, on and offline. I thought that they would easily spot fake news websites. I was wrong.

[Dominik Stecula is a PhD candidate in political science and a Social Sciences and Humanities Research Council doctoral fellow at the University of British Columbia.]

Online Harassment 2017

A new, nationally representative Pew Research Center survey of 4,248 US adults finds that 41% of Americans have been personally subjected to harassing behavior online, and an even larger share (66%) has witnessed these behaviors directed at others. In some cases, these experiences are limited to behaviors that can be ignored or shrugged off as a nuisance of online life, such as offensive name-calling or efforts to embarrass someone. But nearly one-in-five Americans (18%) have been subjected to particularly severe forms of harassment online, such as physical threats, harassment over a sustained period, sexual harassment or stalking.

Social media platforms are an especially fertile ground for online harassment, but these behaviors occur in a wide range of online venues. Frequently these behaviors target a personal or physical characteristic: 14% of Americans say they have been harassed online specifically because of their politics, while roughly one-in-ten have been targeted due to their physical appearance (9%), race or ethnicity (8%) or gender (8%). And although most people believe harassment is often facilitated by the anonymity that the internet provides, these experiences can involve acquaintances, friends or even family members.

Sharp Partisan Divisions in Views of National Institutions

Republicans and Democrats offer starkly different assessments of the impact of several of the nation’s leading institutions – including the news media, colleges and universities and churches and religious organizations – and in some cases, the gap in these views is significantly wider today than it was just a year ago.

The national survey by Pew Research Center, conducted June 8-18 among 2,504 adults, finds that partisan differences in views of the national news media, already wide, have grown even wider. Democrats’ views of the effect of the national news media have grown more positive over the past year, while Republicans remain overwhelmingly negative. About as many Democrats and Democratic-leaning independents think the news media has a positive (44%) as negative (46%) impact on the way things are going in the country. The share of Democrats holding a positive view of the news media’s impact has increased 11 percentage points since last August (33%). Republicans, by about eight-to-one (85% to 10%), say the news media has a negative effect. These views have changed little in the past few years. While a majority of the public (55%) continues to say that colleges and universities have a positive effect on the way things are going in the country these days, Republicans express increasingly negative views. A majority of Republicans and Republican-leaning independents (58%) now say that colleges and universities have a negative effect on the country, up from 45% last year. By contrast, most Democrats and Democratic leaners (72%) say colleges and universities have a positive effect, which is little changed from recent years.