Research

A look at potential changes to the Affordable Connectivity Program (ACP) eligibility criteria based on participation in social benefits programs such as Medicaid, Supplemental Nutrition Assistance (SNAP), Supplemental Security Income (SSI) and Public Assistance Income (PAP). These potential changes would have broad impacts since the National Verifier (NV) uses program participation rather than income to confirm eligibility for over 90 percent of ACP applications.

Rural advocates have high hopes for the Broadband Equity, Access, and Deployment (BEAD) Program. While it primarily focuses on providing infrastructure to places that are “unserved” and “underserved”, there is also a requirement for states to describe how their plans to award funds will address broadband affordability. Both are important topics for rural residents. The most recent data we have show dramatic rural-urban gaps in both broadband access and adoption. It’s widely recognized that affordability plays a large role in why households remain offline.

How can participatory action research be used to develop a theory of change and an evaluation framework to benefit the digital equity field? In Developing a Digital Equity Theory of Change with Tech Goes Home, our research team discovered several findings that we believe can be useful for the U.S.

A study of more than 2 million people’s internet use found no “smoking gun” for widespread harm to mental health from online activities such as browsing social media and gaming, despite widely claimed concerns that mobile apps can cause depression and anxiety. Researchers at the Oxford Internet Institute, who said their study was the largest of its kind, said they found no evidence to support “popular ideas that certain groups are more at risk” from the technology.

This research examines how people in the UK are spending their time online.

Frontier Communications boasts a higher Net Promoter Score (NPS) for its fiber product compared to competitors like AT&T, Verizon and Lumen, according to New Street Research’s broadband trends report. An NPS measures the loyalty of a company’s customer base from a scale of -100 to 100.

The New Jersey Office of Broadband Connectivity (OBC) is spearheading the state's effort to implement New Jersey’s vision for digital equity. OBC recently released a draft Digital Equity Plan titled Connecting New Jersey. The plan offers a view of the state’s needs, resources, vision, and ambition regarding digital equity. OBC is seeking feedback through November 30, 2023.

Whether network slicing complies with the net neutrality rules currently in force in Europe and previously applicable in the U.S. presents a key issue in the deployment of 5G. In many ways, both regimes frame the issues in a similar manner, with the exceptions for reasonable traffic management and specialised services likely to play the most important roles.

Geopolitical tensions have compounded supply chain disruptions that were already visible during the pandemic in ways that make achievement of ubiquitous broadband even more difficult and potentially more expensive than in the past. Promotion of broadband deployment, adoption and use are all important for both fixed and mobile broadband; however, different policy levers are needed in each case, on both the supply and demand sides. The market will not always deliver complete solutions.

With plans ranging from $60 to $200 a month for individuals and families, the price of a cellphone is soon eclipsed by the recurring service bills. What if I told you that it no longer had to be this way? Your phone bill could shrink to as little as $25 a month if you picked a wireless plan from a lesser-known service provider known as a discount carrier. The cheaper plans, based on my tests, offer sufficiently fast internet speeds and reliable phone service.