Research

Frontier Communications boasts a higher Net Promoter Score (NPS) for its fiber product compared to competitors like AT&T, Verizon and Lumen, according to New Street Research’s broadband trends report. An NPS measures the loyalty of a company’s customer base from a scale of -100 to 100.

The New Jersey Office of Broadband Connectivity (OBC) is spearheading the state's effort to implement New Jersey’s vision for digital equity. OBC recently released a draft Digital Equity Plan titled Connecting New Jersey. The plan offers a view of the state’s needs, resources, vision, and ambition regarding digital equity. OBC is seeking feedback through November 30, 2023.

Whether network slicing complies with the net neutrality rules currently in force in Europe and previously applicable in the U.S. presents a key issue in the deployment of 5G. In many ways, both regimes frame the issues in a similar manner, with the exceptions for reasonable traffic management and specialised services likely to play the most important roles.

Geopolitical tensions have compounded supply chain disruptions that were already visible during the pandemic in ways that make achievement of ubiquitous broadband even more difficult and potentially more expensive than in the past. Promotion of broadband deployment, adoption and use are all important for both fixed and mobile broadband; however, different policy levers are needed in each case, on both the supply and demand sides. The market will not always deliver complete solutions.

With plans ranging from $60 to $200 a month for individuals and families, the price of a cellphone is soon eclipsed by the recurring service bills. What if I told you that it no longer had to be this way? Your phone bill could shrink to as little as $25 a month if you picked a wireless plan from a lesser-known service provider known as a discount carrier. The cheaper plans, based on my tests, offer sufficiently fast internet speeds and reliable phone service.

The electronics/technology sector ranks second on a list of industries that elicit the most emotional language among online commenters, according to an analysis of online reviews from Trustpilot conducted by online learning provider Preply. The electronics/technology sector was outranked only by the travel/vacation sector.

In August 2023, Ohio released a draft Digital Opportunity Plan to the public for feedback. The plan, developed by BroadbandOhio, seeks to address the issues beyond connectivity—affordability, access to devices, and digital skills—that affect Ohioans' access to high-speed internet.

This paper introduces the innovative concept of platform literacy, specifically within the context of digital platforms. In today's digital economy, where digital platforms are essential tools in people's lives and form the core of the digital ecosystem, the ability to effectively utilize these platforms is becoming crucial. This study systematically examines the existing literature on digital platforms and digital literacy to establish a conceptual foundation for assessing an individual's platform literacy.

Access to an equal educational experience is a legal right in the U.S. With the overwhelming dependence of technology in today’s educational system, internet access should also be the legal right of every student.

The Alabama Digital Expansion Division of the Alabama Department of Economic and Community Affairs (ADECA) has released a draft of the state's Digital Opportunity Plan, which details Alabama's vision of a connected, interconnected future.