Research

Reports that employ attempts to inform communications policymaking in a systematically and scientific manner.

Even AI Hasn’t Helped Microsoft’s Bing Chip Away at Google’s Search Dominance

When Microsoft unveiled an AI-powered version of Bing in February 2023, the company said it could add $2 billion of revenue if the revamped search engine could pry away even a single point of market share from Google.

Reid Consulting claims licensed fixed wireless access providers are overstating coverage, capacity

On behalf of the Missouri Association of Councils of Government, we provide evidence for bulk challenges of broadband availability claims by licensed fixed wireless access (LFWA) providers across Missouri where LFWA service claims contribute to three-quarters of broadband providers' overstatements of service. We urge the FCC to reverse the burden of proof, requiring that ISPs substantiate their claims rather than saddling communities with the near impossibility of proving a negative across such a wide geographic area.

Study Debunks Social Media, Finds Face-To-Face Dominates Brand Conversations, Albeit Politically

For all the stock that brands and their agencies put on the value of consumer mentions in social media, it actually ranks relatively low among the modes of communication people use to express their sentiment about brands to others.

What Americans Know About AI, Cybersecurity and Big Tech

Digital literacy is widely seen as an essential skill. But Americans’ understanding of digital topics varies notably depending on the subject. For example, majorities of US adults know what cookies on websites do and can identify a secure password.

Broadcast and cable made up less than 50% of TV usage in July, 2023

Broadcast and cable usage fell below 50% of total TV usage in the US for the first time in July 2023, the lowest linear total to date, according to Nielsen's latest viewership data from its monthly survey, 

Who Still Has Landlines?

Who still has landline telephones? The Washington Post's Andrew Van Dam found the answer in the National Health Interview Survey that is conducted by the National Center for Health Statistics. Over the years, the survey has shown a correlation between having a landline and overall health. According to the survey, people who cut the cord and only use cell phones are more likely to engage in risky behavior.

An Assessment of the Affordable Connectivity Program: Keep it, Scrap it, or Modify it?

The Federal Communications Commission's Affordable Connectivity Program has the potential to be a socioeconomic equalizer that helps close the gap between those Americans with access to broadband and those without. So far, the ACP has proven remarkably effective at making that happen. Despite only existing for over a year and a half, the Universal Service Administrative Company (USAC) calculates that nearly 20 million people have already enrolled in the program at a cost of just $14.2 billion in funding.

X Slows Down Access to Some Rival Sites

X, the social media service formerly known as Twitter, slowed down access from its platform to rival sites such as Substack and Facebook, but has begun reversing an effort to restrict its users from quickly viewing news sites. The slowness, known in tech parlance as “throttling,” initially affected rival social networks including Facebook, Bluesky and Instagram, as well as the newsletter site Substack and news outlets including Reuters and The New York Times.

2023 Rural Telecommunications Benchmark Study Results

In 2023, 167 rural telecommunications companies in 19 states participated in this study which provides benchmark results for the 2022 balance sheet and income statement and more than 37 other key metrics. The study calculates the percentage increase in operating expenses both with and without depreciation expense. Total operating expenses increased 5.1% in 2022 and without including depreciation expense, operating expenses increased 5.2%.

The Impact of Remote Work

Working from home became necessary during the COVID-19 pandemic. According to a survey done by the Stanford Institute for Economic Policy Research during May of 2020, 42% of all US workers worked from home and accounted for two-thirds of the nation’s gross domestic product. Therefore, work from home has become a feasible economic development strategy at the onset of COVID-19. This study gauges the contribution of workers from home in Indiana in 2021 by using the Regional Economic Modeling, Inc. (REMI) general equilibrium model.