Telecommunication

There is a huge disparity in regulating two distinct but highly intertwined industries – broadband and voice. Voice regulation includes the cellular business, and, in terms of revenue, the voice market is larger than broadband. JD Powers reported in April 2023 that the average household is spending $144 for cellular per month. I call these industries intertwined because the players at the top of both industries are the same. The big internet service providers (ISP) are Comcast, Charter, AT&T, and Verizon. The biggest voice players are AT&T, Verizon, and T-Mobile.

There are a large number of wireless and wired telecommunications trade associations; so many that it can be hard to keep track. Fierce Telecom created this list of the most well-known trade groups in the industry.

Low take rates have broadband experts talking about how to pique subscriber interest in the high-speed internet capabilities now available across the US. Matt Collins, chief commercial officer at Calix, said that building higher speed tiers as many providers have been doing “is an incredible capex investment strategy," and "something we all have to do.” Although, in spite of providers racing against each other to provide the highest speed tiers on the market, he noted “subscribers don't understand

At the end of July 2023, the Federal Communications Commission proposed a $20 million penalty against Q Link and Hello Mobile for not complying with the Customer Propriety Network Information (CPNI). The FCC concluded that the two companies violated the CPNI rules when they failed to protect confidential user data. The companies both had security flaws in their apps that allowed outside access to customer account information. There are stringent privacy rules in place at the FCC for voice providers, but nothing similar for broadband.

The Federal Communication Commission used FCC Form 477 to collect subscribership information from providers of voice telephone services – incumbent local exchange carriers (ILECs), competitive local exchange carriers (CLECs), and mobile voice providers – since December 1999. The FCC has required interconnected Voice over Internet Protocol (“interconnected VoIP”) service providers to report subscribership information since December 2008. Also, starting with the data reported for 2014, FCC Form 477 has been modified to distinguish “over-the-top” (colloquially, “bring your own broadband”) inte

Over the past 26 years, the Universal Service Fund — a federal subsidy pool collected monthly from American telephone customers — has spent close to $9 billion a year to give Americans better phone and internet connections, wiring rural communities in Arkansas, inner-city neighborhoods in Chicago, and public libraries and schools across the country. Now it faces the biggest crisis of its existence, and Congress appears paralyzed in the effort to fix it.

Who still has landline telephones? The Washington Post's Andrew Van Dam found the answer in the National Health Interview Survey that is conducted by the National Center for Health Statistics. Over the years, the survey has shown a correlation between having a landline and overall health. According to the survey, people who cut the cord and only use cell phones are more likely to engage in risky behavior.

The Federal Communications Commission's Office of Economics and Analytics (OEA) and the Wireline Competition Bureau (WCB) initiated the urban rate survey for 2024. The information collected in this survey will be used to develop voice and broadband reasonable comparability benchmarks that will be in place in 2024. The FCC will be collecting the rates offered by a random sample of providers of fixed services identified using December 2022 data filed in the FCC Broadband Data Collection (BDC) tool.

In May 2023, the House Commerce Committee marked up nineteen pieces of telecommunications-related legislation.  One bill in particular, the American Broadband Deployment Act of 2023 (H.R. 3557), represents what I’m seeing as a new trend of actions taken by big internet service providers (ISP) to preempt the authority of local governments.  H.R. 3557 would preempt a host of current rights of local governments to manage public rights-of-way for telecom infrastructure.

Cell towers and other telecommunications  equipment have been destroyed in the wildfires burning on the Hawaiian island of Maui. Similarly, the electric grid suffered outages, and telecom equipment also relies on the grid. The lack of telecom service has made things worse for people calling for help and evacuation. Justen Burdette, CEO of Mobi, a Hawaiian wireless provider said, “The devastation in Lāhainā is just incomprehensible. So many folks have lost their homes, their small businesses—but to lose an entire community?