Telehealth

[Commentary] Reverting back to a voluntary approach to network neutrality potentially threatens the well-being of many people, particularly those at risk for health disparities due to low income or rural residency. Not only does this voluntary approach shift winners and losers to favor large telecommunication giants, we are specifically concerned with several areas of health care being negatively impacted, including innovative solutions for telemedicine, health enhancement, and cost effective scalable sharing of health care data.

In summary, the new FCC may be proceeding in directions that may make it harder to use telehealth, cloud-based EHRs, and remote sensing technologies that improve access to care and potentially lower costs for all. A thoughtless move toward free enterprise on the Internet could have a negative impact on the health of the most medically underserved Americans. We urge the FCC to investigate the unintended consequences of policy changes to insure that they do not amplify issues of health disparities in lower income and rural populations.

TeleQuality Communications filed comments urges changes to the Federal Communications Commission rural healthcare-broadband programs, arguing that the Universal Service Fund (USF) rural healthcare, telecom and e-rate schools and libraries programs would be more effective if they did not operate as isolated silos. TeleQuality, an organization that provides network connectivity for healthcare providers funded, in part, through the USF rural healthcare program. The filing includes some compelling data points, along with some creative ideas for potential reforms to FCC rural healthcare-broadband programs – although some readers may find some of the ideas unrealistic. The most compelling data points in the TeleQuality filing:

• The number of physicians serving rural areas is insufficient. The filing cites a Health Resources and Services Administration (HRSA) report that found that a majority of rural counties have 1 practitioner serving 3,500 patients when 1 practitioner per 2,000 patients is recommended for adequate care – a finding that confirms similar data that Telecompetitor has reported previously. There is also a shortage of skilled IT personnel in rural areas, TeleQuality argues – another data point that is consistent with previous research on that topic.
• The number of FCC rural healthcare funding requests from healthcare providers has not increased as dramatically as the amount of funding requested – a phenomenon the filing attributes to the significant bandwidth increases needed to run electronic health records systems. At the same time, the FCC program remains underutilized because some healthcare providers do not have the resources to handle program filing and administration.