Jon Brodkin

CenturyLink's slow broadband deployment, already a problem before the pandemic, has gotten even slower as the public health crisis causes cities and towns to halt construction. Since 2015, CenturyLink has received $505.7 million each year from the US government's Connect America Fund to deploy Internet service to nearly 1.2 million homes and businesses in 33 states. CenturyLink was required to complete 80 percent of that deployment by the end of 2019 but recently told the Federal Communications Commission that it did not meet the end-of-2019 deadline in 23 of the 33 states.

Small Internet providers have asked for a government investigation into Frontier Communications' claim that it recently deployed broadband to nearly 17,000 census blocks, saying the expansion seems unlikely given Frontier's bankruptcy and its historical failure to upgrade networks in rural areas. NTCA–The Rural Broadband Association, which represents about 850 small ISPs, is skeptical of Frontier's reported deployment.

AT&T falsely reported to the Federal Communications Commission that it offers broadband in nearly 3,600 census blocks spread across parts of 20 states. AT&T disclosed the error to the FCC in a filing that provides "a list of census blocks AT&T previously reported as having broadband deployment at speeds of at least 25Mbps downstream/3 Mbps upstream that AT&T has removed from its Form 477 reports." The 78-page list includes nearly 3,600 blocks.

Charter Communications is asking the Federal Communications Commission to block government funding for Internet service providers that want to build networks in parts of New York where Charter is required to offer broadband. An FCC rule for Phase 1 of the commission's $20.4 billion Rural Digital Opportunity Fund (RDOF) bans funding in census blocks where at least one ISP has been awarded money from any federal or state broadband-subsidy program "to provide 25/3Mbps or better service," and it also bans funding in areas that already have home-Internet access at those speeds.

Verizon is one of numerous home-Internet providers offering temporarily free service to low-income households during the pandemic. But a big restriction on Verizon's offer makes it impossible for many people to get the deal. Verizon on March 23 said it would provide two months of free home-Internet and phone service for current low-income subscribers in the Lifeline program and $20 monthly discounts for new low-income subscribers. The $20 discount lowers the starting price for 200Mbps Internet to $19.99 a month.

Verizon is canceling many home-Internet installations and repairs during the pandemic, and some customers are being given appointment dates in Nov when they try to schedule an installation. The Nov appointment dates appear to be placeholders that will eventually be replaced by earlier dates. But Verizon is sending mixed messages to customers about when appointments will actually happen and about whether technicians are allowed to enter their homes.

As Frontier Communications moves closer to an expected bankruptcy filing, the Internet service provider told investors that its troubles stem largely from its failure to invest properly in upgrading DSL to fiber broadband.

With Comcast's network performing so well during the pandemic, why did Comcast's data cap exist in the first place? The answer has always been "money," of course—a Comcast executive once acknowledged in a Twitter reply that imposing data caps is a business decision, not one driven by technical necessity.

Under pressure from the Federal Communications Commission, Internet service providers pledged to waive late fees and keep customers connected when they miss payments due to the coronavirus pandemic. FCC Chairman Ajit Pai announced that many ISPs signed his "Keep Americans Connected Pledge." But while the pledge prevents disconnections and late fees, Chairman Pai was unwilling or unable to convince ISPs to waive data caps during the pandemic. Pai's announcement said he "also called on broadband providers to relax their data cap policies in appropriate circumstances." But the pledge doesn't i

AT&T is waiving home-Internet data caps during the coronavirus pandemic. AT&T imposes monthly data caps of 150GB on DSL, 250GB on fixed wireless, and 1TB on most of its faster wireline services. Overage charges are $10 for each additional 50GB, up to a maximum of $100 or $200 per month, depending on the plan.  AT&T provides unlimited data to customers when they subscribe to the gigabit-speed tier or when they purchase both Internet and TV service. There's also an option to pay $30 extra per month for unlimited data.