benton's blog

Analysis

Should we provide a ‘Hand Up” to low-income Americans or “Hang Up” on them?

Last week’s Congressional oversight hearing on the Lifeline program vacillated between fact and fiction.

Thanks to efforts by Springwire and Consumer Action, more than 1,400 Americans who benefit from the program wrote to tell the committee how important Lifeline phone service is to low-income households.

Weekly Digest
Weekly Digest

If You Can't Open It, You Don't Own It -- Unlocking Your Cellphone

Who owns your cellphone? Or, not to put too fine a point on it: who controls what you can do with your cellphone after you’ve paid for it?