Broadband Labels Should Tell Consumers Competition is Faster, Better and More Affordable

The Infrastructure Investment and Jobs Act directs the Federal Communications Commission “to promulgate regulations to require the display of broadband consumer labels...to disclose to consumers information regarding broadband Internet access service plans.” INCOMPAS believes the FCC should clarify that the purpose of the broadband labels is to help residential and small business consumers—and that the requirements will not apply to providers or resellers providing services to large business or government customers. INCOMPAS suggests that the FCC exclude E-Rate and Rural Health Care providers the label requirement. And the FCC should allow broadband providers to add two optional elements to their label: symmetrical speeds and reliability.