The government has a program to cut your Internet bill. Verizon is using it to force you onto a new data plan.

The government has a new program, the Emergency Broadband Benefit, to help Americans pay their Internet bills. Unfortunately, companies like Verizon are twisting it into an opportunity for an upsell. All Internet service provider participation in the program is voluntary, and each ISP gets to write some of its own rules for how to hand out the money. Soon after the EBB launched, Washington Post readers started sharing their frustrations signing up with certain ISPs. Verizon elicited the most ire. It requires customers to call a phone line to register for the EBB, rather than just signing up online. And when you do, Verizon tells some customers the EBB can’t be used on “old” data plans, so they’ll have to switch. That might be allowed by the letter of the law but certainly isn’t the spirit of the program.