Micey Dickerson: No paper Pushing at US Digital Service

Mikey Dickerson, the head of the US Digital Service, a newly formed White House office responsible for improving government technology projects, is putting the federal IT community on notice: Don’t expect any paper pushing from his office.

“Our primary work product is not memos and advisory statements and new processes and stuff like that. It’s actual working, functioning services,” Dickerson said. Dickerson, a former Google engineer, knows the fix-it mentality well, having taken the lead role in repairing the floundering HealthCare.gov. He said the US Digital Service, still in pilot mode at the Office of Management and Budget, will be equal parts early-warning detection center and rapid-response tech triage unit.