Bill shock and awe coming next week

The Federal Communications Commission (FCC) wants to regulate wireless billing practices and is pressing hard to gain flattering publicity on this policy.

The agency launched the effort earlier this year by releasing a survey that showed one in six customers have experienced alarm when they find their monthly wireless bills are higher than expected. The agency termed the condition "bill shock." FCC Chairman Julius Genachowski will discuss his search for a cure in a speech at the Center for American Progress. He will release the findings of a new FCC paper on "bill shock." The speech comes a day before an FCC meeting where the agency is expected to begin a proceeding to regulate wireless billing practices.