BlackBerry says services have improved in Europe, Middle East and Africa after 3-day crumble

BlackBerry services buzzed back to life Oct 13 across Europe, the Middle East, Africa and India, after a three-day outage that interrupted e-mail messages and Internet services for millions of customers.

BlackBerry users around the world have faced huge problems over the past few days getting and receiving emails and messages, as well as launching Internet services. The company says it will monitor the situation around the clock to make sure there’s no repeat. Research In Motion said a crucial link in its European infrastructure failed Oct 10, and that its backup also failed. Although the underlying issues have been repaired, the system had built up a backlog of e-mails and messages that needed to be wound down. The failure in Europe soon spread to regions all round the world, including the U.S. and Asia.