To Stop Cellphone Cramming, Don’t Let It Start


Author: David Segal

Cramming is the unsavory act of tacking an unrequested service fee to a phone bill. It’s been a land-line scheme for years and now appears to be full-on scourge in the mobile phone world. Customers find themselves enrolled, without their consent, in a short-message service, or SMS, which delivers texts on celebrity gossip, dating and other kinds of invaluable information. The monthly fees — often in the $9 range — as well as the service come from third-party providers, which is a generic term for what are, in many instances, very shadowy companies that behave very badly.

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