Verizon shows there’s a right way to track phones: with permission
Verizon’s new diagnostic tool worked similarly to the remote desktop applications used widely for IT support in the PC world. If an LG Revolution user calls up customer service with a problem, a Verizon rep can log in and access the device remotely to troubleshoot any problems.
In addition, Verizon told Android Central that it doesn’t log or save any keystrokes, location info, Web history or other personal data when the diagnostic tool is used. It seems Verizon is pulling out all of the stops to ensure this software is interpreted exactly as what it is: a diagnostic tool for troubleshooting phone and network problems. The same can’t be said for AT&T, Sprint and T-Mobile when they admitted in December to secretly recording data from their customers’ handsets.
Verizon shows there’s a right way to track phones: with permission