Working Group: Lots of Work to Do on FCC Reform

The working group on Federal Communications Commission process reform has come up with more than 100 recommendations to make the FCC more effective, efficient and responsive to both consumers and stakeholders.

Diane Cornell, who is leading the effort, briefed FCC commissioners on the report, which will soon be released for public comment. Among its recommendations is to improve accountability, streamline internal review of FCC processes, reduce backlogs, "rework" licensing, modernize consumer complaint procedures, improve the drafting process for policy documents, improve the IT infrastructure and improve Web site functionality. The report on FCC process reforms was one of FCC Chairman Tom Wheeler's first instructions as chairman, and he promised it would provide a roadmap to action.