The Web at 25 in the US

Coverage Type 

This report is the first part of a sustained effort through 2014 by the Pew Research Center to mark the 25th anniversary of the creation of the World Wide Web by Sir Tim Berners-Lee.

The report looks back at the rapid change in Internet penetration over the last quarter century, and covers new survey findings about Americans’ generally positive evaluations of the Internet’s impact on their lives and personal relationships. 87% of American adults now use the internet, with near-saturation usage among those living in households earning $75,000 or more (99%), young adults ages 18-29 (97%), and those with college degrees (97%). Fully 68% of adults connect to the internet with mobile devices like smartphones or tablet computers. The adoption of related technologies has also been extraordinary: Over the course of Pew Research Center polling, adult ownership of cell phones has risen from 53% in our first survey in 2000 to 90% now. Ownership of smartphones has grown from 35% when we first asked in 2011 to 58% now.

Asked for their overall judgment about the impact of the internet, toting up all the pluses and minuses of connected life, the public’s verdict is overwhelmingly positive:

  • 90% of internet users say the internet has been a good thing for them personally and only 6% say it has been a bad thing, while 3% volunteer that it has been some of both.
  • 76% of internet users say the internet has been a good thing for society, while 15% say it has been a bad thing and 8% say it has been equally good and bad.

The Web at 25 in the US