Mobile Carriers Charging Differently, But Still Finding Plenty of Ways to Make Money

As data use exploded and voice calling and texting began to wane, carriers have effectively flipped their business model from pay-by-call to a data-based model, with most people now getting unlimited calling and texting and paying for the size of data plan they want. That transition in the US is now largely complete, with the industry having managed to keep its profits high, while changing the way it does business. A new study from Consumer Intelligence Research Partners finds Verizon has navigated that shift best, with the fewest customers still on unlimited data as well as the largest share of consumers paying more than $100 per month.