Comcast is testing a way to tell you exactly when the cable guy is coming

Comcast, which has been rated the worst company in America for consumers, announced that it's launching a tool aimed at cutting down the time you waste waiting for their technicians. The firm is testing a new feature in its app that will notify customers when a technician is about 30 minutes away -- more precise than the broader two-hour service windows that Comcast offers now. And if the technician gets stuck in traffic or otherwise hung up, the app will provide real-time updates on his or her progress.