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When residents at San Francisco’s Hunters Point East and West low-income, federally-subsidized housing complex went online, many had access to free gigabit speed internet for the first time.

This isn’t wi-fi that’s shared throughout the building, but rather each individual unit is getting its own internet connection. Hunters Point is the first housing development to get the service, where nearly 300 people live across 212 units in 27 buildings. But by the end of 2018, more than 1,000 additional units of San Francisco income-subsidized housing will receive free gigabit internet, servicing nine more developments in the Tenderloin neighborhood and four more in the Bayview area. The internet provider behind the effort is local San Francisco outfit Monkeybrains, a company that specializes in fast internet transmitted through wireless antennas. Instead of breaking up a sidewalk to lay fiber or cables, Monkeybrains beams high-speed internet through antennas installed on rooftops. For the Hunters Point buildout, technicians are stringing cable from the rooftop antennas to connect every unit.

California faces a growing class of “under-connected” households that rely only on smartphones for online access, a trend that may worsen the state’s economic inequality, according to a report released by UC Berkeley Institute of Governmental Studies. In 2017, more Californians — 87 percent of the state’s households — had broadband Internet connectivity at home. But of those, 18 percent had smartphones as their only computing devices, more than double the 8 percent just two years earlier.

While smartphones provide a cheaper, more portable way to get online, their limited computing power hinders the development of basic computing skills, leaving smartphone-only households much less likely to be integrated into California’s booming tech economy, experts said. Thirty-four percent of those without broadband at home cited the expense. They also acknowledged they felt disadvantaged in developing new career skills or taking classes, according to the poll, which surveyed more than 1,600 adults in six different languages.

Students increasingly must gain 21st century technology skills to succeed in life after high school. Despite the technological shift driven by rapid innovations, approximately 5 million US households with school-age children still do not have access to high-speed Internet at home. The paper gives school leaders guidance to improve digital access in their communities.

In addition, CoSN puts forth recommendations for districts to build and strengthen their networks and identifies funding opportunities for school systems to improve digital equity. These include leveraging capital expenditures, operational expenditures, federal and state funds, bonds, levies, grants, and in-kind and school-to-business partnerships to address digital equity. “School-to-Home” details the main barriers to extending broadband to homes nationwide. These include assessing size of the connectivity problem and addressing the need for adequate Internet access at home and in the community, particularly for students from low-income homes. Despite cost and lack of fiber or high-speed Internet availability, some districts are improving Internet access by promoting public Wi-Fi access, providing Internet in school parking lots and athletic fields, and establishing portable loaner Wi-Fi hotspots for student use to take home to do school work.

Nearly a quarter of the city-dwelling population in the US isn’t connected to broadband internet, according to a recent IHS Markit and Wireless Broadband Alliance study charted for us by Statista. To be clear, the US is doing a better job at making the internet available to its urban population than many other large nations. But the disconnect that does exist is what happens when you mix the relatively high costs of entry for broadband in America with the number of lower-income people living in cities in the first place. As the study notes, this simply makes it difficult for those people to participate in society at the same level.

In many rural communities, where available broadband speed and capacity barely surpass old-fashioned dial-up connections, residents sacrifice not only their online pastimes but also chances at a better living. In a generation, the travails of small-town America have overtaken the ills of the city, and this technology disconnect is both a cause and a symptom. Counties without modern internet connections can’t attract new firms, and their isolation discourages the enterprises they have: ranchers who want to buy and sell cattle in online auctions or farmers who could use the internet to monitor crops. Reliance on broadband includes any business that uses high-speed data transmission, spanning banks to insurance firms to factories.

Rural counties with more households connected to broadband had higher incomes and lower unemployment than those with fewer, according to a 2015 study by university researchers in Oklahoma, Mississippi and Texas who compared rural counties before and after getting high-speed internet service. “Having access to broadband is simply keeping up,” said Sharon Strover, a University of Texas professor who studies rural communication. “Not having it means sinking.”

Hispanics are less likely than other demographic groups to access the internet, while whites continue to be more connected than anyone else, according to new data from internet research company eMarketer. In 2017, less than 80 percent of Hispanics in the US will access the internet at least once a month from any device compared with 85 percent of whites, thanks to socio-economic factors, as well as education. In general, the less educated and economically advantaged a person is, the less likely they are to use the internet, according to eMarketer. The disparity has lessened over time but is still prominent as the internet becomes increasingly integral to daily life.

In 2000, a collective led by Oso Martin recognized the need in Portland, Oregon, for safe disposal and recycling of electronics. Simultaneously, they saw an opportunity to get technology into the hands of those who did not have it. Free Geek began as a simple collection and refurbishment program (and, yes, it was started in a garage). A Free Geek gathering during Portland’s Earth Day celebration brought some formality to the enterprise shortly before it was founded. The new organization soon opened a storefront in an industrial area of Portland, where residents could drop off used tech, and volunteers set to work fixing it up and giving it away. The storefront that opened in a warehouse in the city’s Inner Southeast Industrial District 17 years ago now stretches half of a city block. This location, separated from most of the city’s residents, means that Free Geek must be a destination. Since the beginning, Free Geek’s service model has been structured around community service: volunteer a total of 24 hours and you receive a free computer. This approach fuels the engine, keeps resources available, and keeps people coming in the door. The program expanded so that students may complete 24 hours of any kind of community service in exchange for a computer.

The Lifeline Connects Coalition spoke with staff at the Federal Communications Commission’s Wireline Competition Bureau on May 26, 2017 to discuss the Universal Service Administrative Company’s (USAC) current plan to require Lifeline subscribers to re-prove their eligibility when they are migrated to the Lifeline National Verifier and the significant burden and confusion that will impose on Lifeline participants. The Coalition said obtaining re-proof of eligibility from Lifeline subscribers is likely to be highly unsuccessful and the overwhelming majority of those de-enrollments would be due to consumers’ failure or inability to respond, not their lack of continuing eligibility for Lifeline.

As life increasingly migrates into the digital realm, more agencies within municipal government are finding that digital inclusion — the effort to provide all residents with equal access to technology, as well as the related skills to benefit — is vital to the well-being of the public. Cities such as Seattle (WA), Portland (OR), Austin (TX), Kansas City (MO), and Louisville (KY) have laid out official digital inclusion strategies and forward-thinking plans, and many other cities now have appointees or departments dedicated to the issue. At the same time, the number of tangentially related government agencies contributing to the work is rising, and as it does local government leadership is acknowledging that digital inclusion is an increasingly vital foundation for healthy, equitable cities, cities in which the entire populous has a chance to advance and thrive.

Louisville has launched a new public workspace — one that combines free loaner laptops and fiber Internet connection with modern design aesthetics, the sort more closely associated with trendy coffee shops than government facilities. And it’s done so in an economically challenged neighborhood where people often lack access to tech.

A central aim of this space is to help foster entrepreneurial partnerships and economic growth in a section of the city facing significant obstacles. The workspace, dubbed the PNC Gigabit Experience Center, is located in the Louisville Central Community Centers' (LCCC) Old Walnut Street development, which is in the Russell neighborhood on the city’s west side. The neighborhood didn’t even have a place where residents could grab a coffee and hop onto Wi-Fi, whether it be to discuss potential business collaborations, apply for jobs or simply browse the Web. The PNC Gigabyte Experience Center seeks to rectify this dearth by providing higher connection speeds and loaner tech, in a space that feels both vibrant and productive. The PNC Gigabit Experience Center is part of Louisville’s recently announced digital inclusion strategy, the city's plan to remove technological barriers so that all citizens have the digital access, skills and hardware to get jobs, degrees and other services.