Limited Collaboration and Monitoring Hamper Federal Emergency Communications Efforts
This requested report identifies 1) vulnerabilities to emergency communications systems; 2) federal assistance available or planned to first responders for addressing vulnerabilities or enhancing emergency communications; and 3) challenges with federal emergency communications efforts. The Government Accountability Office developed six catastrophic disaster case studies, reviewed agency documents, and interviewed public and private sector officials at the national, state, and local levels. GAO recommends that Department of Homeland Security complete efforts to help implement the National Emergency Communications Plan; DHS and Federal Communications Commission establish a forum or other mechanism to collaborate on significant agency emergency communications efforts; and DHS leverage its expertise to help federal agencies develop emergency communications plans. DHS and FCC generally agreed with the recommendations. (GAO-09-604, June 26)