February 2010

Google reminds Verizon of network neutrality differences

Google and Verizon became unlikely allies of sorts when they found some "common ground" in the network neutrality debate. But Google's head telecom counsel, Rick Whitt, pointed out some key differences that remain in the companies' views toward the controversial issue. Verizon argues that, in the "Internet ecosystem," all parts should be treated the same. Google disagrees.

First, treating some parts of an ecosystem different from other parts is not a "recipe for disaster;" it is just plain common sense. One of the main characteristics of an ecosystem is its rich diversity; from flora to fauna, carnivores to vegetarians. In the context of the Internet, there is also admirable diversity between network providers and content providers -- those who employ atoms and those who employ bits -- as embodied in corporations of all shapes and sizes, individual users, non-profit groups, and of course the government.??However, while each entity occupies a niche in the ecosystem, no two niches are the same.

Second, Whitt took issue with the suggestion that economic systems are inherently self-regulating, with little to no need for any "outside" influence. This sounds like a modern version of Adam Smith's famous "invisible hand" of the market. As the global financial disasters of the last several years have amply demonstrated, however, the more extreme version of this image simply is not true. No economic system is completely self-regulating. We need human-made institutions -- laws, regulations, standards, norms -- to make economic systems function properly. Without the fundamental trust and equity brought about by property laws, contract rights, labor laws, and consumer safeguards, the "free market" cannot hope to survive.

Will Rural Towns Bite Google's Bait?

[Commentary] As communities are jumping in response to Google's request for information (RFI), should rural areas apply? Sandie Terry, IT Director of Franklin County (VA), for one, is doubtful.

"We have such a limited amount of time and resources we're thinking twice about how appealing our community will be to Google," states Terry. "We have a lot of unserved people in mountainous areas and other difficult to reach places. Google says they want to do projects where they can deploy quickly, and that's not us." Rural communities and small towns that do respond to the RFI should be looking at how to maximize their appeal to Google. To summarize the many statements the company has made, Google Product manager Minnie Ingersoll sounds the common theme: "This is a test bed for innovation. We hope to take the learning from this test bed to the world." Communities applying for the Google networks, of course, should state why they represent ideal proving grounds for technology innovation, but they should emphasize why their locales are promising "test beds" for business models, too. Galen Updike, Telecommunications Development Manager at the State of Arizona's Government Information Technology Agency, made an interesting point. "It's extremely difficult for private sector companies to financially benefit from many of broadband's economic development benefits to communities," Galen says, "because these do not directly impact companies' bottom line. Therefore, communities have to spend a lot of time with potential partners working on this puzzle, or else face failure by the private partner in the long run."

Google gains grassroots support for super-fast Internet project

Google's plans to build ultra-fast Internet networks have sparked a citizen-lobbying effort on Facebook.

Several hundred groups have cropped up on the social network in the two weeks since Google announced it would choose a few testbed markets around the country for its broadband experiment. Google promised its networks would have speeds of one gigabit-per-second, about 100 times faster than the typical broadband connections. Google hasn't said how many testbed markets it plans to choose, although Martin said the company will probably select at least one rural area as well as an urban locale. Google's networks will serve between 50,000 and 500,000 people, so it would not cover an entire city.

Communities must submit their ideas to Google by March 26.

FCC Reaffirms VRS

The Federal Communications Commission's Consumer and Governmental Affairs Bureau issued a Declaratory Ruling to reaffirm the FCC's rules and policies concerning Video Relay Service (VRS) reimbursement and calling practices, and maximize efficiency and effectiveness of this program to ensure that the communications needs of deaf and hard-of-hearing consumers are met.

Bureau Chief Joel Gurin said: "Today's action is a first step in fixing a system that is broken. It is essential to keep VRS on a sound footing. Consumers who are deaf or hard of hearing have come to rely on VRS as a service that lets them communicate easily, fluently, and expressively. The Telecommunications Relay Service Fund was established to support exactly that kind of communication. But the Fund can't be used to support practices that are designed only to increase payments to VRS providers, rather than providing a necessary service for people who need it. We're taking a strong first step today to stop these practices and ensure that the Fund is always used to benefit the deaf and hard-of-hearing consumers it was designed to help." The action emphasized that VRS calls made or arranged to generate per-minute fees for the providers are not and have never been compensable from the TRS Fund, which funds all forms of relay service. This includes a number of calls initiated by or on behalf of VRS providers, including calls made to podcasts or recorded messages.

Studios continue battle with Australian ISPs, appeal ruling

On Thursday (Feb 25), 34 movie studios appealed a crucial Australian ruling which found that ISPs have no obligation to act on letters that allege copyright infringement by subscribers.

iiNet, the third-largest ISP in Australia, received tens of thousands of such notices, but its policy was to treat them all as mere allegations until a judge had ruled that "infringement" actually took place. Disconnecting or otherwise sanctioning its own customers without this judicial oversight would essentially make the ISP a copyright cop—a notoriously tough job, and one that was outside the company's realm of expertise. A federal judge agreed, writing a 200-page opinion on the case, but the studios have now appealed the ruling on 15 separate grounds. At issue is Australian law, which (like American law) does require ISPs to take action against infringers in certain circumstances. According to the Australian Federation Against Copyright Theft (AFACT), which represents the studios, the judge's ruling means that ISPs get the benefits of "safe harbor" rules without having any corresponding duties. "This decision allows iiNet to pay lip service to provisions that were designed to encourage ISPs to prevent copyright infringements in return for the safety the law provided," said AFACT head Neil Gane in a statement today. "If this decision stands, the ISPs have all the protection without any of the responsibility."

Broadband coming to rural Minnesota, thanks to Farm Bill

A federal loan will pay for 1,524 miles of fiber optic cable in north central Minnesota over the next five years, state congressional leaders said. The USDA Rural Development loan, authorized in the 2008 Farm Bill, will bring broadband Internet service to 7,160 homes and 795 businesses in Todd, Cass, Crow Wing, and Morrison counties. Consolidated Telecommunications Company of Brainerd will install the cable.

Connect Illinois Announces Drew Clark as Executive Director

Connect Illinois, a non-profit organization that includes partnerships with Southern Illinois University, Man-Tra-Con, and Connected Nation, announced Drew Clark as its new Executive Director.

On Wednesday, the group also unveiled BroadbandStat, a new interactive mapping tool for viewing and analyzing broadband data. Clark, the founder of BroadbandCensus.com and an experienced, independent telecom industry analyst, brings a unique public interest perspective to broadband data collection, which is vital to the effective deployment of high-speed Internet networks throughout the United States. As the state's designated entity to perform broadband mapping, Connect Illinois recently received $1.8 million in funding from the National Telecommunications and Information Administration for broadband data collection, mapping and planning activities. In 2009, led by Southern Illinois University, Connect Illinois received a start-up grant from the Illinois Department of Commerce and Economic Opportunity.

Group Calls On Justice To Probe Google Searches

The consumer advocacy group Consumer Watchdog wrote the Justice Department Wednesday to urge it to investigate allegations that Google is manipulating its search results to favor its own products.

"As part of your continued antitrust investigation we call on you to shine a light on Google's black box, and require it to explain what's behind search results," the group said in a letter to Christine Varney, the assistant attorney general for antitrust. "If, as it appears, Google is tweaking results to further its narrow agenda, this anticompetitive behavior must be stopped." The group noted that Tuesday's announcement that the European Commission is investigating complaints from three Internet firms that Google's search engine favors its own products in searches "in an anticompetitive manner demonstrates the seriousness of the issue." One of those firms, the British price comparison site Foundem, provided examples in comments filed this week with the FCC on its open-Internet proceeding of how Google favors its own products in its searches, said Consumer Watchdog, which also has been critical of Google's digital books project.

Google antitrust probe could benefit Microsoft-Yahoo search partnership

The European Commission's decision to launch an antitrust investigation into Google activities could be the start of a long, tough haul for the search giant, analysts say.

"At the very least, this will force Google to spend time and resources complying with the investigation and mounting a legal defense," said Dan Olds, an analyst with The Gabriel Consulting Group. "The news is that the EU has launched an investigation," Olds added. "It really depends on what violations are alleged and how the EU laws treat those violations. Google has to take this seriously, but at this point we don't know whether it's going to be a mountain or a molehill."

The level of distraction could quickly mount if the investigation leads to new antitrust complaints filed against Google by competitors, or investigations by regulators from other countries, including the US, analysts said. "This makes it more attractive for any company to cry foul against Google," said Whit Andrews, an analyst for Gartner. "[U.S. companies] could point to Europe and say, 'We're not the only ones who think Google is too powerful.'"

Will Facebook Replace Traditional Government Web Sites?

Like most big cities, San Francisco runs a Web site packed with hundreds of pages of city services, department listings, community information and other resources. But SFgov.org's days as the primary electronic gateway into San Francisco government may be numbered.

Chris Vein, CIO for the city and county of San Francisco, said popular Web 2.0 platforms like Facebook or Google's search-driven suite of services may be displacing public-sector Web sites for many citizen-government interactions. "We're seeing a fundamental shift in the way services are being delivered," said Vein. "We're looking at perhaps the end of a Web site for the city and county of San Francisco. I'm being overly dramatic, but Web sites may no longer be the primary way you get your information."