March 2010

The battles to watch over what you can watch

The real fight to watch isn't on television -- Conan vs. Leno, Olbermann vs. O'Reilly. Rather, it's about television, and the future of online video -- a fight that pits cable and content companies against consumers.

Instead of being glued to our favorite shows, we'd be wise to pay attention to the various battles, mergers and backroom deals happening between big media corporations who are trying desperately to cling to a sinking broadcast media model -- and pull the public down with them.

Here are three developments worth paying attention to: 1) Retransmission consent and fees passed on to consumers. 2) Putting online video content behind paywalls. 3) The Comcast-NBCU merger.

Emergency communications center stalled, GAO says

Four years after Congress told the Homeland Security Department and other federal agencies to form an interagency center for crisis communications, the project is "in the early stages of development," has delays and a lack of clear direction, according to a new report from the Government Accountability Office.

The proposed interagency Emergency Communications Preparedness Center (ECPC) has problems with making group decisions, agreeing on a strategy, demonstrating value to its members, maturing as an organization and defining its relationships with other organizations, GAO said March 3. DHS officials declined to comment on the report. Breakdowns in emergency communications following Hurricane Katrina led Congress to mandate more federal coordination. Post-Katrina legislation established the DHS Office of Emergency Communications. Congress also required federal agencies, including DHS, to form and operate a Emergency Communications Preparedness Center.

DHS officials began working on the interagency project in the fall of 2007. The 12 federal organizations in the interagency center drafted a charter that was approved in October 2009. To date, four out of six milestones for the interagency project have been met either on schedule or close to it, including development of an online clearinghouse for project updates that should be available this month, GAO said. However, overall, despite meeting those four milestones, the report described the project as "in the early stages of development" and said it was behind schedule on two out of six milestones.

Microsoft's tax-for-hacks 'horrible' idea, say security experts

Microsoft's idea that the fight against malware could be funded by an Internet tax is "horrible," an analyst said Thursday as other experts weighed in on a recent comment by the company's security chief.

"The idea of a general Net tax is a horrible idea," said John Pescatore, Gartner's security analyst. "Why not a tax on all retail goods for a standard anti-shoplifting service all merchants would have to use?" A business, he said, can now select what it thinks is the best anti-malware solution, but that choice would presumably vanish if funding for battling the bad guys went national. "A general tax would reduce the services to the lowest common denominator," Pescatore contended.

Wolfgang Kandek, chief technology officer at security company Qualys, agreed. "I have a hard time seeing [a tax] work. The Internet is an international body; you can't regulate it, and you cannot levy a tax. ISPs might have to up their fees to pay for something like this, I can see that, but a tax that brings government into play -- I can't see that." Others who disagreed with Charney's proposed Net tax argued that Web users would end up paying, tax or no tax, to fight hackers.

Industry coalition plans interoperability program

The Initiative for Open Authentication, an industry coalition promoting the use of open standards for interoperable strong authentication, used its annual meeting at this week's RSA Security Conference to discuss plans for an interoperability certification program.

The group, usually called OATH, considers interoperability one of its key focuses, said Don Malloy, the institute's marketing chief and director of business development for Nagra ID Security SA. The coalition has been working on the program for about six months and expects to launch it in another six, and will be restricted to members of the institute. Common architectures and specifications do not necessarily mean that implementations by different vendors will work with each other, and the goal of the program is to ensure that any back-end authentication system will be able to work with any of the institute's schemes or algorithms. The institute was organized five years ago to make the use of strong, two-factor authentication simpler and more widespread, increasing security and making it easier to conduct sensitive online transactions. It has produced a reference architecture based primarily on existing standards with a goal of making authentication schemes interoperable across networks and vendor platforms. One of the organization's guiding principles is that open architectures rather than proprietary solutions are required for the widespread adoption of a technology.

Despite New Policy, Pentagon Still Wary of the 'Tubes

[Commentary] There's a yawning gap between theory and practice when it comes to the military's use of Web 2.0.

Earlier this week, Janson Communications, a public relations firm that works for government and defense industry clients, released an interesting survey of the military's use of Facebook pages. Among the study's findings:

  • Most of the military pages -- a full 84 percent -- had no interaction with their fans at all during the study period.
  • Some of the pages studied had no content, or hadn't been updated for several months (what the study cleverly describes as "zombie" pages).
  • Many military Facebook pages were not clearly marked as "official," meaning they could be easily confused with "clone" pages made to look like official, government-sponsored pages that may have inaccurate information.

Why is that important? It's not just about morale, or creating a web-savvy image: When something happens like yesterday's shooting at the Pentagon metro entrance, people need to find out as quickly as possible. They shouldn't have to wait several hours for a commanding officer to give a briefing, as happened at Fort Hood. Web 2.0 isn't a cure-all, but if used effectively and correctly, it can solve communications problems and eliminate information bottlenecks.

White House Cyber Czar: 'There Is No Cyberwar'

Howard Schmidt, the new cybersecurity czar for the Obama administration, has a short answer for the drumbeat of rhetoric claiming the United States is caught up in a cyberwar that it is losing. "There is no cyberwar," Schmidt told Wired.com in a sit-down interview Wednesday at the RSA Security Conference in San Francisco.

"I think that is a terrible metaphor and I think that is a terrible concept," Schmidt said. "There are no winners in that environment." Instead, Schmidt said the government needs to focus its cybersecurity efforts to fight online crime and espionage. His stance contradicts Michael McConnell, the former director of national intelligence who made headlines last week when he testified to Congress that the country was already in the midst of a cyberwar — and was losing it.

The next tech goldmine: Medical records

There are an estimated 300 to 400 companies in the United States peddling electronic medical records (EMR) systems to the nation's hospitals, medical clinics and solo practitioners. While some, such as GE Healthcare and NextGen Healthcare Information Systems, are part of corporate behemoths, the vast majority are small, privately held firms like eClinicalWorks. As the EMR field heats up, thanks in part to a big push from the federal government, analysts expect a frenzy of spending -- and consolidation. From a field of hundreds, a few victors will emerge. The question is, will the little guys get bulldozed by giants, or will smaller and nimbler players outmaneuver the Goliaths? The natural cycle of the tech industry favors agile startups in a technology's primordial days, which this still is for the electronic records industry.

RWJ Foundation gives $2.4M for patient observation studies, two in Bay Area

The Robert Wood Johnson Foundation has awarded more than $2.4 million to five research teams to study how "patient-recorded observations of daily living" can be captured and integrated into clinical care.

Three of the five teams are based in California, including two in the Bay Area: one at San Francisco State University and a second team made up of researchers at UC Berkeley, UC San Francisco and The Healthy Communities Foundation. The foundation said new technologies, such as smartphones and sensors, make it possible to gather information - such as diet, exercise, sleep patterns, medication usage and pain - from the flow of people's lives. Through its national Project HealthDesign program, RWJF says it's funding five groups to find out how such data can be collected, interpreted and used in clinical settings. Each will receive a two-year $480,000 grant.

Meaningful use will slow docs down: MGMA survey

Meeting the 25 meaningful-use criteria required to receive the financial incentives contained in the federal stimulus law will result in reduced physician productivity, according to 67.9% of those who responded to a Medical Group Management Association member survey released March 4.

With one being "very easy" and five being "very difficult," the survey also asked on a one-to-five scale how easy or difficult certain proposed requirements would be to fulfill. According to the 353 respondents (out of 445) who answered the question, the most difficult requirement would be using a certified electronic health record to provide at least 10% of all patients with electronic access to their health information within 96 hours of the information being available. That requirement received a 3.72 difficulty rating with only 14 respondents saying meeting the requirement would be very easy, 90 saying it would be difficult and 99 saying it would be very difficult.

Benton Reaction to FCC Universal Service recommendations for the National Broadband Plan

At a press event earlier today, the Federal Communications Commission (FCC) announced plans to reform the Universal Service Fund (USF) as part of the National Broadband Plan. The following statement may be attributed to Benton Foundation Chairman and CEO Charles Benton: "The Benton Foundation commends the FCC's Herculean efforts to draft the National Broadband Plan and to ensure affordable broadband for all. Since 1934, the goal of our nation's communications law has been to "make available...to all people of the United States...a rapid and efficient, nation-wide, and world-wide wire and radio communications service with adequate facilities at reasonable charges." The Commission said today that it is updating this commitment for the digital age. Benton is especially pleased to hear the FCC reiterate today its commitment to reform the USF and to help make broadband service available to and affordable for low-income households. For many years, the Commission has recognized that the universal service principles enshrined in the Telecommunications Act of 1996 cannot be realized if low-income support is provided for service inferior to that supported for other subscribers. If the FCC pursues pilot programs to experiment with a transition of the Lifeline and LinkUp programs that today support traditional telephone service to the broadband adoption programs of tomorrow, it must do so with the help of rigorous academic support both in the shaping and evaluation of these programs. Data-driven policy demands it. A number of locales, like North Carolina, seem prepared to offer the FCC testing grounds. But pilot programs should not be indefinite. Care must be taken in the digital age so the U.S. does not continue as a nation of digital haves and have-nots. Already, millions lack broadband access in the home. We should not ask them to continue waiting for the civic, economic, educational, health, and public safety benefits that broadband offers."