February 2011

At Comcast, No Fear of Web Video

A Q&A with Comcast CEO Brian Roberts.

Comcast's chokehold on its subscribers' video consumption is slipping away as new video providers muscle in on the business. But Roberts says he's still optimistic about the future of the country's largest cable operator, which isn't just a cable concern any more. Comcast's broadband business is humming. And last month the company closed its deal to acquire control of NBCUniversal from General Electric Co. for around $13.45 billion in cash and assets, inheriting cable stations, a broadcast network and a movie studio. Still, Roberts isn't giving up on video, jumping into a fight to define the way people watch and interact with TV by bulking up on software engineers and relying on a new head of cable, Neil Smit, to speed up the company's development processes.

Talent War Crunches Start-Ups

Internet start-ups across Silicon Valley are struggling to compete for talent amid the investment frenzy gripping Facebook, Twitter and Zynga, with many smaller companies beefing up pay and recruiting and wading into the private-company share market to keep pace with their larger rivals.

Online real-estate brokerage Redfin Corp. is feeling the fallout. The 200-person company, which is based in Seattle and has offices in San Francisco, typically hires new engineers fresh out of college, relying on competitive compensation and the allure of working at a profitable start-up. Redfin said it has recently been up against salary-and-bonus offers of $100,000 to $150,000 a year for new college grads from social-gaming start-up Zynga, among others—far above the $80,000 or so a year Redfin would normally offer. "Zynga and others have introduced such great financial incentives that it's hard to win candidates anymore," said Glenn Kelman, Redfin's chief executive. He added that he has since increased Redfin's compensation offers to recent college grads—though that hasn't prevented it from losing some potential recruits to competitors at the center of the Web boom that attract deep-pocketed investors.

The FCC's role in getting Internet access to all

[Commentary] In a post-Civil Rights era, we should be beyond a time when there were such clear gaps in the rights and opportunities for different members of our society. Unfortunately, the Feb. 17 news article "Survey maps out digital divide" confirmed what low-income Americans have known for a long time: America has work to do before our vision of an equal society is a reality. The data released by the Commerce Department definitively shows that large sections of the country have little to no access to high-speed Internet service. This means drastically fewer opportunities for millions of Americans to take classes, apply for jobs or attract employers to struggling areas. To make sure that efforts to increase Internet access are effective, we need the Federal Communications Commission to have the authority to set real and meaningful rules for Internet service providers to benefit all Americans. The Senate must counteract the House's recent mistake and block the amendment that would strip the FCC of its ability to do its job. When it comes to the digital divide, the FCC is our best chance of getting an effective and equitable solution.

Ex-radio engineer for Gaddafi regime uses newfound freedom to broadcast encouraging messages to rebels in Tripoli

When Benghazi fell into the hands of the opposition a week ago, Saleh Zayani grabbed two sound mixers and a microphone and headed to the radio transmission building. His friends were too afraid to join him, so Zayani went with an armed guard, plugged in his equipment and began to speak. "This is free Libya, and Tripoli is our capital," he proclaimed at 2 p.m. on Feb. 21. Radio Free Libya has been broadcasting uninterrupted every day since.

Zayani found his voice in the same place he had worked, stifled and fearful, for two decades as a sound engineer, transmitting the messages of Moammar Gaddafi's regime. Slowly others joined him, and now a group of 20 that includes engineers, revolutionaries and broadcasters keeps the station operating. The work never stops, and the message - which reaches Tripoli and beyond, as far west as Zawiyah - is as important as the forces being sent to Tripoli to support the uprising there, Zayani said. He weeps when he talks about what drives him. "It was the blood. I saw them killing the people. I saw people I knew that were killed," he said, dropping his face in his hands. At least 220 people were slain in the battle with Gaddafi forces for control of the town, doctors here say.

Google makes major change in search ranking algorithms

Google, under fire for letting some websites manipulate its powerful search engine, has made a major change to the way it ranks results. The change to Google's algorithms, which it employs to help users find what they want when they search the Web, is aimed at helping websites with original content and information, including in-depth reports or "thoughtful" analysis, rank higher.

The change affects about 12% of queries, Google said. Making such a significant change to the search engine in such a public way marks a rare admission of fallibility by Google, which handles about two-thirds of the world's search queries and generates most of its sales from search advertising. Despite the dominance of its search engine, Google has taken hits in recent months for allowing sites to rise in search results that deliver questionable or little value to Web searchers. Vivek Wadhwa, a visiting scholar at UC Berkeley's School of Information, described Google in a blog post as a "tropical paradise for spammers and marketers."

Google's Search Cleanup Has Big Effect

Google's move last week to lower the search rankings of websites that the company said offer little useful information appears to be having a dramatic impact, according to firms that study search-engine data.

Many websites that previously ranked highly in searches for certain keywords on Google dropped sharply following the change in the company's search algorithms, the firms found. Some of the sites that were hurt defended the quality of their content, arguing that they had been unfairly lumped with bad actors on the Internet. Meanwhile, some well-known social-networking, retail and news sites emerged as apparent winners, rising in Google's rankings. Google has said the change was aimed, among other things, at sites with what it calls "low quality" content: just enough information to appear in search results and lure users to pages loaded with advertisements. It estimated that the new algorithms would affect about 12% of U.S.-based search queries and would expand to non-U.S. queries in the near future.

E-books are a hot story at libraries

Public libraries across the USA are seeing a surge in demand for electronic books at a time many are facing budget cuts that make it difficult to satisfy it.

OverDrive, which supplies electronic books to 13,000 libraries worldwide, reported a 200% increase in e-book circulation in 2010 from 2009. Though library officials see the value in providing e-books, many don't have the money to keep up. "Libraries are facing huge budget cuts all across the country," says Audra Caplan, president of the Public Library Association. In 2007, first lady Laura Bush recognized the Charlotte Mecklenburg Library in North Carolina as one of the USA's best. Now that library is closing four branches and laying off employees. "We did see a huge uptick in new users and use of our e-books," said Linda Raymond, the library's materials management manager. "And no, we don't have a way to address it because of our budget." To lend out titles, libraries buy e-book licenses from publishers. A single-copy license lets a library lend an e-book to a user for a set time, says David Burleigh, OverDrive's director of marketing. Once returned, it's available to another patron.

GOP stopgap measure slashes $29 million in rural broadband funds

A stopgap measure that would fund the government until March 18 slashes broadband subsidies at the Agriculture Department.

The short-term Continuing Resolution, designed to avert a government shutdown, finds over $4 billion in cuts by slashing $1.24 billion from government programs and $2.7 billion in earmarks. That includes $29 million in broadband loan subsidies administered by the Agriculture Department, which were "duplicative of several other federal programs," according to GOP description of the plan. "The Agriculture Inspector General has uncovered abuses and inconsistencies in the program as well as a lack of focus on the rural communities it is intended to serve," it said. The provision is unlikely to meet pushback as President Obama had included this cut in his 2011 budget request. The stopgap measure aims to evade the controversies of the House spending passed last week, which axed funds for top Democratic priorities. The stopgap measure gives the Senate and House time to negotiate a deal funding the government at reduced levels further into the year. Senate Democrats have shown signs of support.

Rep Rush 'grossly underwhelmed' by FCC's 'lip service' on civil rights issues

Rep Bobby Rush (D-IL) says he's tired of the Federal Communications Commission's lack of progress on civil rights issues. “To date, I have been grossly underwhelmed by the lip service and platitudes I have heard from this commission regarding the importance of concluding commission proceedings, studies and reports that can dramatically affect the fortunes of minority viewers, listeners, new market entrants, established businesses and entrepreneurs," Rep. Rush said. "Their words aren't matching up with their actions."

President Obama tasks tech execs with social issues, not just the economy

Homework for the tech executives on President Barack Obama's jobs council is more than just the economy — it's consideration for his social priorities, too.

President Obama opened the first meeting of his jobs council by stressing the need to knock down regulatory obstacles and help businesses compete abroad, but he also put a word in for social issues. "We want to make sure that we're also putting a little pressure on you guys to figure out how do we make sure that the economy is working for everybody," he said to a room full of business executives. This means considering a number of items not critical to their bottom lines. "How do we make sure that every child out there who’s willing to work hard is going to be able to succeed?" President Obama said. "How do we make certain that working families across the country are sharing in growing productivity and that we're not simply creating an economy in which one segment of it is doing very well, but the rest of the folks are out there treading water?" Still, President Obama made it clear that competitiveness and jobs will be the driving focus of the council. He stressed efforts to streamline regulations and reform the tax system.