January 2012

Use Google? Time to Get Real About Protecting Your Digital Self

[Commentary] Going forward, Google is compiling its user data across all of its products, resulting in an omniscient, informed, one-true profile of you, all in the name of serving you more relevant information -- and, of course, ads. To me, the result of this consolidation that gives me cause for concern is the fundamental integration of my entire digital life. When you start pulling together email data with browser data, that really begins to paint a near-complete picture of a life lived on the internet. It's not just search terms, not just circles of friends. It's every last digital scrap of me. As we've moved to cloud-based services, browsers have become the first and perhaps the only application we need to open to get things done on our computers or our phones. I've come to terms with the fact that the convenience of internet-enabled life involves a data trail, but now Google is demanding free reign (March 1 going forward) to piece those data trails together with all the other bits of information it has collected about us.

Personally, I'm inspired to find ways of disentangling myself from my complete and utter reliance on Google products. It's the kick in the pants I needed to export my bookmarks and switch back to Firefox as my default browser. And perhaps I'll start uploading new pictures to Flickr. But I'll admit, I won't be giving up Gmail or moving my searches over to Bing anytime soon. I'm not calling for a boycott by any means, I'm just looking for a little more critical public discourse on our data.

We must each begin to test our thresholds for levels of exposure and begin to question the nature of our relationships with these companies. We must ask ourselves, at what point does Google know more about me than I'm comfortable with? And we must think about these questions not only based on companies' postures today, but on their unpredictable potential use down the road.

Voters to Press: Tell Us Where the Candidates Stand

The political news landscape is expanding, becoming more immediate, and becoming more customizable. So Fry was struck, when speaking with voters in the run-up to last week’s GOP primary in South Carolina, how many said they turned for information about the candidates to the most old-school and embattled of media outlets: the local newspaper.

The lesson isn’t that the media should shrink from an active role in identifying and pursuing important stories. When there’s a story that merits scrutiny, national (and local) press should jump on it, even when that means aggravating voters who have been primed to resent the “elite media.” Meanwhile, as the circle of insiders expands, it makes sense that more media outlets will compete for a share of the “politics junkie” audience. But it’s worth remembering that one of the first things voters need to know (and want to know) about the campaign is simply where the candidates stand—and that, even in a fragmented media landscape overrun with never-before-seen quantities of “paid media,” many readers still turn to trusted local sources for that information. Political reporters should aspire to do more than the basics, and to bring scrutiny and skepticism to bear on the messages coming out of the campaigns. But that process begins with helping voters learn what those messages are.

Health IT Taking Flight–What Is in Store for the Year Ahead

A look at five health information technology trends for the year to come.

  1. Meaningful Use Takes Off: My prediction is that at least 100,000 providers will receive Medicare or Medicaid EHR incentive payments by the end of 2012. But, in order for my prediction to come true, the entire health IT ecosystem, including technology vendors, physician and hospital leaders, Regional Extension Centers, state-level health IT coordinators, public health agencies, and many others need to pull together toward getting as many providers to Meaningful Use as possible.
  2. Health Information Exchange Turns a Corner: Standards development is now focusing on the Nationwide Health Information Network (NwHIN) since the health information exchange requirements will become more rigorous in Stage 2 of Meaningful Use in order to support the care coordination functions and advanced care processes that providers will need to succeed under new payment approaches. As the business value for exchange increases, our standards efforts will bear fruit, reducing the cost and complexity of implementing basic exchange functions like sending a care summary or receiving lab results. With increased value and lowered cost, information will start to flow.
  3. Connecting the Dots on Health IT and Payment Reform: As more providers adopt EHRs and go through the process of attesting to Meaningful Use, I believe they will increasingly see the direct connections between health IT, new payment models, and the ways in which the former can help them succeed with the latter. Moreover, EHRs, health information exchange, and other forms of health IT will increasingly be seen as key enablers within new payment models themselves. We are headed toward a virtuous cycle where payment reform improves the business case for using health IT and greater use of health IT improves the chances that new payment models will succeed.
  4. Consumers Use eHealth to Get More Involved: I believe this year we will see consumers and patients use information technology to become better informed about their health and more engaged with their own care than ever before. In large part, this will happen because it’s becoming easier for consumers to electronically access their own information.
  5. Innovation Drives Improvement: Mobile devices such as smart phones and tablets are being directly integrated into health IT systems, and I expect this trend will continue to pick up speed as capabilities such as voice recognition are perfected.

Front-runners emerge for top antitrust post at DOJ

A trio of attorneys has emerged as top contenders to succeed Sharis Pozen as head of the Justice Department's antitrust division.

The leading contender to replace her is Arnold & Porter antitrust group head William Baer, who previously served as the director of the Federal Trade Commission's Competition Bureau. Baer's law firm represented AT&T in the T-Mobile matter, but that fact is not expected to affect his candidacy. Baer is reportedly being vetted for the position by the Obama Administration.

Also on the short list are Antitrust Division special adviser Leslie Overton and Senate Antitrust subpanel general counsel Seth Bloom. Overton was previously mentioned as a possible candidate for chairman of the FTC; her husband, Spencer, is a political appointee in the Department of Justice. The couple, both Detroit natives, have been extremely active in support of President Obama's 2008 presidential campaign.

Bloom has the strong backing of Senate Antitrust Chairman Herb Kohl (D-WI) and was credited with orchestrating the panel's efforts on the AT&T deal, as well as last year's hearing featuring Google CEO Eric Schmidt.

Georgia Community Broadband in Legislative Crosshairs

The fight to retain local government authority over building community broadband networks in Georgia has officially begun.

The Broadband Investment Equity Act (SB 313) was introduced in the Georgia Senate on Jan. 19. If it becomes law, the bill would enact numerous barriers to providing government-owned broadband services, including the requirements that private providers be solicited first before establishing a community broadband network and that a special election must be held for citizens to approve the project. According to a statement released by the Georgia Senate Press Office, the goal of SB 313 is to encourage private investment and level the playing field by making government entities adhere to the same rules that private companies follow when establishing communication networks.

Can New Android Software Unify Android Devices?

A new wave of smartphones and tablets will be introduced this year with “Ice Cream Sandwich,” the latest version of Google’s Android software. The mobile operating system has been expanded to run on both smartphones and tablets, but it remains unclear how it will fix the problem that plagues Android at its core: fragmentation.

Manufacturers of Android phones and the carriers decide which version of Android goes on their phones and tablets, and as a result, many different devices are not running the same version of Android. For businesses that make apps, that often means they have to make multiple versions of the same app to work on different devices. For customers, the end result is that some Android devices are compatible with certain apps, while others are not. Hence the term fragmentation — a splintered experience as opposed to a tidy software ecosystem, like Apple’s iOS. Ice Cream Sandwich bridges the gap between Android tablets and smartphones; now software makers can write apps that scale easily to both types of products. Nvidia, the chipmaker whose Tegra processor is found in the Asus Transformer, which runs Ice Cream Sandwich, thinks this solves fragmentation.

Does Technology Affect Happiness?

A study from Stanford University wrestles with a new question: How is technology affecting their happiness and emotional development?

The answer, in the peer-reviewed study of the online habits of girls ages 8 to 12, is that those who say they spend considerable amounts of time using multimedia describe themselves in ways that suggest they are less happy and less socially comfortable than peers who say they spend less time on screens. The research raises as many questions as it seeks to answer, as the scientists readily acknowledge. That is because the research was based on an online survey taken by more than 3,400 girls, a sample that may well not be representative of the larger population and, because the responses are self-reported, are not subject to follow-up or verification by the researchers. Among the crucial questions that the researchers were not able to answer is whether the heavy use of media was the cause for the relative unhappiness or whether girls who are less happy to begin with are drawn to heavy use of media, in effect retreating to a virtual world. But the researchers hypothesize that heavy use of media is a contributing factor to the social challenges of girls.

Google faces backlash over privacy changes

Google’s announcement that it is sharing more user data across its services has already raised the hackles of privacy advocates, technology writers and caught the attention of at least one national data-protection agency.

Google announced that it was placing 60 of its Web services under a unified privacy policy that would allow the company to share data between any of those services. (Google Books, Google Wallet and Google Chrome are excluded due to different regulatory and technical issues.) Any user with a Google account — used to sign in to services such as Gmail, YouTube and personalized search — must agree to the policy. Users who don’t want to have their data shared have the option to close their accounts with Google. Not having the right to choose what information is shared between services is the source of a great deal of criticism. Rep Ed Markey (D-MA) said that he thinks it is “imperative” that users have control over what information they want to have shared between the services Google offers. Others saw the decision as a sign that there’s been a shift in the company culture at Google. Danny Sullivan, a technology blogger and expert in search, said that the change is just a logical step in Google’s move toward becoming a Web portal.

Google’s Privacy Policy to Be Assessed by Ireland, France

Google may have changes to its privacy policy assessed by the Irish and French data-protection agencies. Google said it will combine more than 70 privacy policies for some of its separate products, including Android software for mobile phones, to create a “beautifully simple, intuitive user experience.” The changes take effect on March 1. Ireland’s data-protection agency will “be further assessing the implications of the changes now that they are launched to users,” Gary Davis, the country’s deputy data- protection commissioner, said. Google and Facebook have their European headquarters in Ireland. Facebook last month agreed to overhaul its service in Europe after a probe by the country’s data-protection agency. Google was targeted earlier by data- protection authorities across the European Union over its Street View program, which lets users click on maps to see photographs of roadsides. France’s National Commission for Computing and Civil Liberties will also examine the policies, Bertrand Pailhes, an official at the agency known as CNIL, said. He said CNIL intends to reach an informal opinion that won’t be legally binding.

Google’s new privacy policy: Should you be concerned?

[Commentary] Google seems determined to push the boundaries of what people expect from the company, for better or worse — just days after launching a new personalized search that has drawn criticism from both competitors and users, the company’s announcement that it is revising its privacy policies has touched off another wave of discontent about the implications for users. So is Google’s new omnibus policy another sign that it has broken its promise and is becoming more evil by the day? Or is the fuss over the new version, which will allow the search giant to share data among its various services, just a tempest in a privacy teapot?

The policy issue seems to have highlighted for many a crucial question: Is Google having all of that info about you — including web searches, Google Analytics data from your website, even location information — a good thing? Mat Honan at Gizmodo says that Google is clearly straying over the line towards being evil, and others argue that the changes mean the company is turning its back on privacy for its own selfish interests. Some privacy advocates say the new policy is “frustrating and a little frightening.” The bottom line is that whether you see Google’s new privacy policy as evil or not depends on what you think the company’s purpose is: Is it to help users find information that is relevant to them? If so, then pooling information is probably good. But if Google’s potential distortion of that purpose with its personalized search and favoritism towards Google+ results has you suspicious about its motives, then it might look a little evil. In the end, you have to answer the question: “Does Google have my best interests at heart?”