May 2012

Why the Waterstones/Amazon deal could hurt Waterstones

UK bookstore chain Waterstones announced that it is partnering with Amazon to sell the Kindle in its 294 stores starting this fall. The deal is bad news for Barnes & Noble, which was rumored to be working with Waterstones on a deal of its own. But it may not be so great for Waterstones, either. Here’s why: 1) It’s not clear how Waterstones makes money off the deal. 2) Waterstones turns direct customers over to Amazon. Again. 3) Waterstones appears to assume that e-books won’t grow that much.

Facebook IPO Not Selling on Social Media

Facebook’s May 18 IPO—which set the market value of the social-networking giant at $105 billion—sparked significant discussion on Twitter, blogs and Facebook itself, with more expressions of skepticism than confidence about the stock's value, according to a report by the Pew Research Center's Project for Excellence in Journalism. Users of Twitter were the most doubtful, as almost four times as much of the overall conversation from May 14-20 (22%) consisted of claims that Facebook stock was overhyped than it was worth buying (6%). Blogs and Facebook also included more doubt than optimism, although by smaller margins. Even on Facebook, though, the gap was nearly two-to-one.

Partnership Developments in Cybersecurity

While the cyber threat remains one of the most serious challenges we face as a nation, we have made some tremendous progress recently working together with industry on meaningful ways to secure our nation’s critical infrastructure.

Earlier this month, we gave the green light to two long-awaited Defense Industrial Base (DIB) efforts designed to help companies protect critical information related to Department of Defense programs and missions. The DIB Cybersecurity/Information Assurance (CS/IA) program allows eligible DIB companies and the Government to share cybersecurity information. The Government shares cybersecurity threat and mitigation information with DIB companies to incorporate into their security practices, and, in turn, DIB companies report known intrusion events that may compromise DOD information to the Government and participates in damage assessments as needed. In addition, DIB enhanced Cybersecurity Services -- a joint DOD-DHS activity and based on lessons learned from the 2011 DIB Pilot -- is available as an optional part of the DIB CS/IA program in which the Government will furnish classified information that enables DIB companies or participating commercial service providers to counter additional types of known malicious activity for participating DIB companies. This week, I will be sitting down with senior industry executives to discuss the National Strategy for Trusted Identities in Cyberspace and the value in becoming “relying parties” that would accept these credentials, giving up passwords for stronger and easier to use technologies. Next Thursday, Deputy Secretary of Energy Dan Poneman and senior officials from DHS and industry will join me to conclude the Electric Sector Cybersecurity Capability Maturity Model initiative. This initiative has shown promising results as a common tool to evaluate and strengthen cybersecurity capabilities and enable utilities to prioritize actions and cybersecurity investments. I look forward to discussing this exciting initiative this week.

ICANN's gTLD application system back in action

Internet Corporation for Assigned Names and Numbers (ICANN) said that its application system for new generic top-level domains (gTLDs) has reopened, more than a month after it was brought down because of a software glitch. Registered applicants can now log in, review and submit their applications on the TLD Application System (TAS) which will stay open until 23:59 GMT on May 30, ICANN chief operating officer Akram Atallah said. Two-hour maintenance windows have been scheduled on three days, he added. "During the last few weeks, we have fixed the technical glitch that caused us to take the system offline," Atallah said. "Also, to address user feedback, we have improved the overall system performance and the HTML preview function."

Improved search in Gmail

When we built Gmail, we wanted to bring that same great search experience Google is known for to email. And today, we are making that experience even better by improving the autocomplete predictions you see when you search in Gmail. Now when you type something into the Gmail search box, the autocomplete predictions will be tailored to the content in your email, so you can save time and get the information you want faster than ever before. For example, you might now get lax reservation or lax united as predictions after typing "lax" if you have received an email with a flight confirmation for your trip to Los Angeles in your inbox recently. We will be rolling out improved autocomplete in English over the next few days and will follow with more languages over the next few months. While initially improved autocomplete will not be available for Google Apps customers, we plan to bring this feature to Apps domains in the future.

T-Mobile CEO on layoffs, iPhone, mergers and more

A Q&A with T-Mobile CEO Philipp Humm. He is finally getting to reshape T-Mobile USA. Humm reinvigorated T-Mobile's German business before parent company Deutsche Telekom sent him to Bellevue in 2010, to rev up America's fourth largest wireless company. But before Humm could make his mark here, Dallas-based AT&T moved to buy his company for $39 billion. That left T-Mobile in limbo and hemorrhaging subscribers through much of 2011, until the merger collapsed under regulatory scrutiny in December. Before it was over, T-Mobile took another hit from the new Apple iPhone, which launched in October -- on the networks of T-Mobile's three large competitors. Once the dust settled, the athletic German sprang into action. In February he announced a $4 billion upgrade to LTE network technology going online in 2013. In March he consolidated call centers, closing seven of 24 In April, the company began re-branding itself as more aggressive and tech-oriented. May's initiative -- announced last week -- is a broad restructuring that includes flattening management and cutting slower-growth areas of the businesses. About 900 layoffs resulted, but Humm said 550 positions will be added through the year. Combined with an effort to build up T-Mobile's business sales, the company should end up with a much larger presence in the Seattle area, Humm said.

Facebook IPO: Success or failure?

[Commentary] Many articles are touting the failure of the Facebook IPO. The company went public at $38 a share and traded up, settling back down at slightly over the IPO price. I don't think I would call that unsuccessful. The next day of trading, Facebook slumped to $34 per share. It's tough to read early price action, but my trader instinct says it was an over-anticipated and over-hyped product. Retail investors could understand it, heard about it, could experience it and bought it. Once they were out of the market, there was no one left to buy it. But, I still think it's a successful initial public offering. Why do I think Facebook was a success? What is an initial public offering anyway? Why does a company do it? Thinking about that changes the one day metric of success or failure.

  • First, the company was started in 2004, grew, and went public in 2012. Eight years to IPO with an uphill environment of bad economy and bad regulations that were huge impediments to them. Since 90 percent of digital companies fail, just surviving was great. Of all the companies that start up, most are acquired. Facebook actually becoming what they have become is pretty awesome when you look at the odds.
  • Second, a company goes public to get capital for growth. In the analysis that takes place before the IPO day, the company and the investment bankers helping it have a lot of discussions about where to price. From the company perspective, they want the highest price possible. The investment bankers play both sides of the fence, wanting the highest price for the company, but they want to leave room for investors to make some money as well. That is what helps create the initial market.

Tribune prepares to spin off business units

Tribune Company is streamlining its corporate structure for the possible sale of publishing and broadcast units after its exit from bankruptcy.

The Chicago-based company recently filed a document with the Delaware court handling the bankruptcy that shows it will collect its units into fewer subsidiaries as part of its reorganization. The company also plans to create a new publishing subsidiary under the parent that will hold all its publishing entities, including eight new limited liability companies for its main English-language papers. The media company is expected to win court approval of its reorganization plan early next month at a hearing over several days, giving Tribune a chance to exit bankruptcy by the end of the year. Bankers, consultants and industry executives expect the new creditor-owners to be eager to convert assets to cash by separating and selling some, especially given the diverging prospects for broadcast and print. While Tribune could be streamlining its structure for the sake of simplification and potential tax benefits, it's also a potential set-up for sales, said Dan Wikel, a restructuring consultant and managing director for Chicago-based Huron Consulting Group.

Michael Copps on Step Number One to Getting our Democracy Right

[Commentary] The more things change, the more they stay the same. Try as we might to talk about new issues facing the Commission, the old challenges just keep coming back. In fact, they never go away. They may come in different wrappings and with new semantics, but they’re really not much different. It’s still all about protecting the public interest. In telecommunications, that means getting advanced communications out to all our citizens -- reasonably comparable services at reasonably comparable prices. From there, Congress made plain the need for consumer protections, competition among providers, and protecting the safety of the people. In media, and I’ll come back to this briefly later, it‘s still about promoting diversity, localism and competition and making sure people get the news and information they need to be fully-functioning citizens. These were the challenges of 1934 and 1996 and they remain the challenges of 2012. What’s changed, however, is that it’s so much more difficult to meet these challenges in 2012. To be sure, it was never a slam-dunk, but we have ourselves in a predicament now where we won’t overcome these challenges without some major changes. And making those changes is piled high with difficulty. Here’s my take on why this is so.

Dodd touts outreach on IP, biz's humanitarian efforts

In the 14 months since Christopher Dodd took the top job at the Motion Picture Association of America, he's been scrambling to get up to speed. He's upbeat about the current state of the entertainment industry, particularly with the twin boosts of a 17% hike in grosses this year and February's landmark pact with China to up the revenues going back to studios from Chinese box office, increasing the number of foreign films allowed annually from 20 to 34 and easing rules on foreign companies coming into co-productions. But Dodd has already concluded that he wants to educate the world about the nuts and bolts of the entertainment biz, noting that it employs more than 2.2 million people in the U.S., with 98% of those in blue-collar slots. He noted that showbiz has had an immeasurable impact in promoting the U.S. as a source of values.