November 2013

AT&T, Sprint, T-Mobile, Verizon Dropping Most Premium Text Service Billing in Effort to Combat Fraud

All four major US carriers said that they will stop billing for most premium text messages, acknowledging such services had become a significant gateway for fraud.

Vermont’s attorney general, along with regulators in 44 other states, had been looking into the issue of unauthorized third-party services, known as “cramming.” “While [premium text] has some benefits, like charitable giving, it is also a major contributor to the current mobile cramming problem,” Vermont Attorney General Bill Sorrell said. “We are pleased that AT&T, Sprint and T-Mobile have decided to stop the flow of money from the pockets of ordinary people to the bank accounts of scam artists. We’re hopeful the other carriers will soon follow their lead.” Most of the carriers will still allow customers to donate to charitable causes, political campaigns or both, while ending most other paid test messaging. This doesn’t eliminate other text options, like voting on “American Idol,” which use standard text messaging. Verizon is also discontinuing the practice, though it was not part of the Vermont announcement. “While we don’t agree with all of the attorney general’s allegations, we respect his efforts in this area,” Verizon general counsel William Petersen said.

(Nov 21)

Spy World Links, Obama Ties Stoke Concern Over NSA Panel

Working in secret like the programs they’re reviewing, five men with high-level security clearances and ties to President Barack Obama will soon deliver a report that’s likely to reshape US government surveillance.

The group, which is scrutinizing the data harvesting by the National Security Agency, relies on the government’s spy office -- the very people it’s supposed to be examining -- for its staff and logistics. While that may be the safest way to handle sensitive materials, it also limits contrarian viewpoints, say people alarmed by the surveillance disclosures. “This is a panel of Administration insiders and therefore lacks credibility as a panel of independent reviewers,” said Sascha Meinrath, director of the Open Technology Institute at the New America Foundation in Washington, who participated in a Sept. 9 meeting with the review group. Credibility is vital because recommendations by the Review Group on Intelligence and Communications, if adopted by President Obama, could have consequences for Google, Microsoft, Facebook and Apple, among other technology companies.

Windstream asks FCC to investigate AT&T's special access increase proposals

Windstream is the latest service provider to ask the Federal Communications Commission to take a closer look at AT&T's proposal to eliminate discounts for five-year and longer term plans for its time-division multiplex (TDM)-based special access services.

Echoing comments made by other competitive local exchange carriers (CLECs) such as cBeyond and tw telecom to the regulator, Eric Einhorn, senior VP of government affairs for Windstream wrote in a letter to the FCC that if AT&T's plans move forward it "would be forced either to pay the higher three-year-term rates or purchase the closest bandwidth Ethernet equivalents, which, as discussed below, are frequently not substitutable." Operating both a traditional incumbent local exchange carrier (ILEC) and competitive local exchange carrier (CLEC) via its purchase of NuVox and Paetec, Windstream must purchase AT&T's TDM facilities to serve its growing base of business customers. "Despite investing billions of dollars in recent years to expand and upgrade its network throughout its ... local exchange areas, Windstream's substantial CLEC operations still rely on AT&T's ILEC facilities for last-mile access to serve consumers in AT&T operating territories," Einhorn wrote in a letter to the FCC. "In many cases, it is not economically feasible for Windstream, or any other competitive provider, to extend its non-incumbent facilities over the "last-mile," especially when addressing single-tenant buildings."

Tech Companies Help Make NSA Surveillance Possible -- and They Can Help Stop It, Too

[Commentary] Unless Google, Facebook, Microsoft, and the rest of the Internet "cloud" providers stop using our data for their own commercial purposes, and start offering users a way to keep it truly private, we have to assume our information has been compromised.

Unless they create a supplemental business model that allows us to pay directly for services in return for genuine security, they are making clear that their commercial priorities trump our privacy. Could Google and the other companies create business models that would work for all of us? They could at least try. They could encrypt all information flow so that even they couldn't read what's stored on their servers and then charge us for using their services. Until it offers email, storage, and other services that are also secure from Google itself -- and there's not a hint that anyone in Mountain View is interested in this -- we should recognize where we exist in the ecosystem: as commodities, not customers.

Digital Disappointment: Why Are The Telcos MIA in the NSA Debate?

[Commentary] Who hasn’t stepped up to support surveillance transparency, much less surveillance reform? Who, despite -- or because of -- being as deeply involved as anyone can be in the National Security Agency’s dragnet, has had nothing to say other than “no comment”? The telcos.

In the current debate over NSA spying, the telecommunications companies (telcos) that provide all of us with our telephone and Internet service, the giant corporations like AT&T and Verizon that own the phone lines and cell towers and fiber optic cables and Internet exchange points that carry all of our data -- and that the NSA is tapping into -- are nowhere to be seen. The telcos’ failure to work with the privacy community to protect their users against government overreach, in contrast with the Internet companies who’ve joined our coalition, is especially disappointing considering that they are the ones who should be helping the most.

It’s no surprise the telcos aren’t fans of transparency reporting by companies. Their numbers would stink. They’d have to tattle on their friends in the intelligence community. And the industry is highly regulated by the Federal Communications Commission. It needs the Justice Department to approve its mergers. It has a well-established revolving door between its legal compliance teams and the law enforcement and intelligence communities. And, of course, the U.S. government is the industry’s single biggest client, with huge contracts -- not least with the Defense Department. So, why rock the boat? One final reason why the telcos haven’t sided with the Internet companies and their users in the NSA debate is that they haven’t been under the same economic pressure.

[Kevin Bankston is Policy Director of the Open Technology Institute at the New America Foundation]

Zuckerberg: Government 'blew it' on data collection

Facebook co-founder and CEO Mark Zuckerberg says the government "really blew it" on the surveillance tactics used by the National Security Agency.

"I think the government really blew it on this one, and I honestly think that they’re continuing to blow it in some ways. And I hope that they become more transparent in that part of it," Zuckerberg said. He acknowledged that people "all want national security." But when asked whether the mass collection of data was the route to achieve that security, Zuckerberg said, "These things are always about in terms of doing the right things, and also being clear and telling people about what you’re doing."

What Tribune's latest consolidation means for newspaper sales

Tribune's plan to reduce costs by knitting together its newspapers more closely may boost profits (if revenue doesn't fall faster). But it also is likely to repel any buyer considering the thorny task of disentangling them.

The Chicago-based media conglomerate said it would eliminate 700 jobs across its eight newspapers as it centralizes business functions, including human resources, distribution and marketing, under managers at its two largest papers, Chicago Tribune and Los Angeles Times. The newspaper division is profitable, so cost cuts will deliver an improved return for owners in the short term, says Bob Bellack, a financial consultant in Los Angeles and a former chief financial officer at the Los Angeles Times who left the company in 2010. Compensation is Tribune's biggest expense, making up 42 percent of costs during the first nine months of the year. Tribune already has started to centralize some non-editorial functions such as advertising sales, and it can't centralize some others, such as printing, notes Bob Schmitz, a consultant at Quest Turnaround Advisors who worked on Sun-Times Media Holdings's restructuring in 2009. Schmitz offers an alternative interpretation of the new moves: Cutting costs in the short term could increase the price Tribune can demand for the publishing unit and underscores its aim to sell the papers as a group, he says. That would be a blow to suitors such as Wrapports LLC Chairman and Chicago Sun-Times owner Michael Ferro, who hoped to merge his company with the larger Chicago Tribune. Tribune plans to have the cuts in place as it moves to spin off the newspapers from the company's broadcast division by mid-2014.

FCC Speed Test App: First Results

Since the first public version of the Federal Communications Commission Speed Test app for Android phones, some initial results are in, and they are very promising:

  • 30,000 installations.
  • 200 reviews of the app, averaging 4.5 stars in the Google Play store
  • 500 recommendations for the app on Google Plus.
  • Approximately 40,000 collections of the full suite of broadband measurements: upload speed, download speed, latency, and packet loss.
  • Of these 40,000 tests, about 25,000 were manual and roughly 15,000 were scheduled.
  • Roughly 23,000 tests were on LTE network technology.
  • Over 22,000 tests were performed on a mobile cellular network, while about 16,000 measured Wi-Fi networks. These results are labeled and separating these results is critical to a better understanding of mobile network use.
  • All the major carriers were represented.
  • Results came in from all fifty states, from small towns in Kansas to the major metropolitan areas.

FCC Commissioner Clyburn Names Adonis Hoffman Chief of Staff and Senior Legal Advisor - Media

Federal Communications Commissioner Mignon Clyburn announced the appointment of Adonis Hoffman as Chief of Staff and Senior Legal Advisor – Media.

Hoffman is a veteran communications attorney with prior FCC, Capitol Hill and law firm experience. He served as Counsel and Subcommittee Staff Director on the House Foreign Affairs Committee in the 1980s and 1990s, and joined the FCC in 1997 as Counsel in the International Bureau. He served as Deputy Chief of the Cable (now Media) Bureau from 1998-2000, and led the FCC’s Interagency Working Group on Advertising Practices during the tenure of Chairman Kennard. Hoffman became Senior Vice President and Counsel at the American Association of Advertising Agencies (the 4As) from 2000-2010, coordinating the association’s outreach and lobbying efforts at the Federal Trade Commission, FDA and in Congress. In 2010, he established a management consulting firm and think tank focused on global corporate citizenship, and authored Doing Good—the New Rules of Corporate Responsibility, Conscience and Character. In 2008, Hoffman was appointed Adjunct Professor at Georgetown University in the Graduate School’s Communication, Culture and Technology Program. Hoffman received an A.B. from Princeton and a J.D. from Georgetown University Law Center, and is admitted to practice in the District of Columbia, the U.S. Court of International Trade and the U.S. Supreme Court.

Mobile Crammers Settle FTC Charges of Unauthorized Billing

The operators of an Atlanta-based company have agreed to settle Federal Trade Commission allegations that they crammed charges on consumers’ cell phone bills without their consent, causing more than $10 million in consumer injury.

The two settlements, with Wise Media and its CEO, Brian M. Buckley, and Winston J. Deloney, permanently ban them from placing any charges on consumers’ telephone bills or assisting anyone else in doing so. The settlements also prohibit them from using any other method to charge consumers for goods or services without ensuring that they are aware of the terms of the purchase and have expressly agreed to be charged. The settlement with Wise Media and Buckley includes a judgment of $10,965,638, which is partially suspended due to the defendants’ inability to pay the full amount. Buckley will be required to surrender nearly all of his assets along with any remaining assets of Wise Media, valued in excess of $500,000. The settlement with Deloney and Concrete Marketing Research, LLC, a relief defendant charged with receiving ill-gotten gains from the unlawful conduct, requires them to pay $175,817.