December 2014

Sen Blumenthal: Phone companies ‘robbed customers’

Major phone companies have been bilking their subscribers by allowing outside firms to place hidden charges on their phone bills month after month, according to Sen Richard Blumenthal (D-CT).

Sen Blumenthal praised recent action by the Federal Communications Commission and Federal Trade Commission to force T-Mobile and AT&T to pay nearly $200 million over the charges and criticized companies for allowing them in the first place. “Unauthorized and unscrupulous third-party charges -- hidden in bills through vague and deceptive language -- have robbed consumers and they deserve their money back,” he said. “Carriers who continue to profit from allowing third-parties to deceive their customers through cramming must take notice and reform their practices immediately -- or face harsh penalties.”

Comcast just upped its cable modem rental fee from $8 to $10 per month

Comcast users in various parts of the country have already gotten (or may soon get) a lovely holiday present from their Internet service provider -- a seemingly inexplicable increase in the cable modem rental fee, from $8 to $10 per month. Apparently, increases seem to have taken place as far back as October 2014, while others took effect as of December 20, 2014 and January 1, 2015. Other changes include a "Broadcast TV fee" increase from $1.50 to $3.25 per month, an increase of the "Downgrade of Service" fee from $12.05 to $12.40 per month, an Hourly Service Change rise from $33.20 to $35.80. To be fair, there were some small decreases as well, such as $15 monthly for HBO instead of $20.

2015 Is a Crunch Year for T-Mobile US

2015 will be a crucial year for all US mobile network operators but foremost for T-Mobile US, the subsidiary of Germany’s Deutsche Telekom and the smallest of the four leading US carriers.

It has to compete against the big three carriers in US spectrum auctions. One is ongoing, while the other, more costly low band auction is currently set for the first quarter of 2016. To compete successfully in such an auction, which could go up to hundreds of millions of dollars or more, T-Mobile US will need a war chest. But its parent company and majority stakeholder Deutsche Telekom wants to offload T-Mobile so that it can focus on competing in a rapidly consolidating European market.

2014’s Gigabit Network Boom: A Recap

[Commentary] The gigabit network trend accelerated substantially in 2014. I was astonished how many new players this year entered the market or announced plans to do so. In addition, several carriers that announced gigabit plans in previous years -- including like AT&T, C Spire and Google -- announced plans for new markets this year. As of a year ago, only a few small companies on the cable side had announced gigabit plans. But in 2014, we saw Cox Communications, one of the nation’s largest cable companies -- announce an ambitious gigabit strategy. And Time Warner Cable could launch gigabit service in Los Angeles, depending on the results of a municipal RFP. And several smaller cable companies -- including Bright House, Grande Communications, Midcontinent and others -- also said they would join the gigabit movement.

What If North Korea Wasn’t Behind the Sony Hack?

The latest theory on the culprit behind the devastating cyberattack on Sony Pictures Entertainment, presented to the FBI, blamed the attacks on one or more insiders working in concert with known hackers.

In an independent analysis, representatives from security firm Norse found a 10-year veteran of Sony Pictures with a technical background and access to the studio’s networks who was laid off in 2014, and individuals previously associated with LulzSec, which claimed responsibility for a 2011 attack on the Sony Pictures website. Norse Senior Vice President Kurt Stammberger said it’s clear the attackers had some kind of inside-assist: The malware used to infiltrate Sony’s corporate network had the addresses of individual computer servers written into the code. “This was super-duper targeted. That’s why it was so effective,” Stammberger said. “They knew precisely how Sony’s network was architected, exactly where all of its critical data was kept. That’s why so much of their data has spilled out onto the Internet.”

Sony Hackers Threaten US News Media Organization

The hackers who infiltrated Sony Pictures Entertainment’s computer servers have threatened to attack an American news media organization, according to an FBI bulletin.

The threat against the unnamed news organization by the Guardians of Peace, the hacker group that has claimed credit for the Sony attack, “may extend to other such organizations in the near future.” Referring to Sony only as “USPER1” and the news organization as “USPER2,” the Joint Intelligence Bulletin, dated Dec. 24 and marked For Official Use Only, states that its purpose is “to provide information on the late-November 2014 cyber intrusion targeting USPER1 and related threats concerning the planned release of the movie, "The Interview." Additionally, these threats have extended to USPER2 -- a news media organization -- and may extend to other such organizations in the near future.” “While it’s hard to tell how legitimate the threat is, if a news organization is attacked in the same manner Sony was, it could put countless sensitive sources in danger of being exposed -- or worse,” said Trevor Timm, executive director of the Freedom of the Press Foundation.

Sony Hacking Attack, First a Nuisance, Swiftly Grew Into a Firestorm

For days the hacking episode was viewed inside Sony as little more than a colossal annoyance. Though Sony executives were quickly in touch with federal law enforcement officials, the company’s initial focus was on setting up jury-rigged systems to let it limp through what was expected to be a few days or weeks of inconvenience. Sony CEO Michael Lynton and his colleagues underestimated the ferocity of the interaction between the news media and the hackers as the drama unfolded in December. Hackers released the information to traffic-hungry websites, which published the most embarrassing details, while Sony mostly stayed publicly silent. In the end, "The Interview" may be seen by more viewers than if it had experienced an unimpeded, conventional release, particularly if, as studio executives suspect, those who paid for the film online were joined by friends and family. Now, five weeks into the episode, Sony’s internal technology is still impaired. Executives estimate that a return to normal is at least five to seven weeks away.

Gmail’s China block adds to concerns over Internet censorship

A four-day outage of Google’s Gmail service in mainland China was at least partly lifted, but not before the apparent act of Internet censorship had provided the final restrictive flourish to a year in which global online freedoms had a notable setback.

The unusual total severing of the Google email service ended as mysteriously as it had begun -- users of Gmail via POP and IMAP servers, who had been frustrated for days trying to send and receive email, suddenly saw their inboxes full again, though some were still reporting delays in receiving emails and others said that their service had not returned. The episode left questions about the breadth and scope of China’s notorious “Great Firewall” and underlined the vulnerability of international communication services to disruption. An executive at one big US Internet company said the interruption to Gmail marked a familiar pattern in China’s periodic online crackdowns, but added that other repressive governments had this year shown they are “increasingly concerned about the opportunities the internet has given to their citizens.”

Can the Internet Defeat Putin?

A court in Moscow convicted Russia’s top opposition blogger, Aleksei Navalny, of criminal fraud. Navalny, who has been under house arrest for nearly a year, was given a suspended sentence and spared jail time. His younger brother Oleg, however, was sentenced to serve three and a half years. Aleksei Navalny is an anti-corruption activist and outspoken critic of President Vladimir Putin, and the verdicts were seen as a cynical strategy to punish him without turning him into an imprisoned martyr.

Navalny, a 21st-century Russian dissident, presents a new kind of threat to the Putin regime. He was the first Russian activist to have used the Internet as an effective tool of political resistance. He didn’t ask people to revolt, he just called on them to file online complaints. He provided detailed instructions for appealing to the authorities, and asked his supporters to report everything from unrepaired potholes to suspicious government contracts. Navalny has proved that the Internet’s power is not just “virtual.” But it does have its limits. The opposition’s main obstacle will continue to be public apathy, which is an authoritarian government’s best protection. The Internet alone is not enough to overcome it.

The next big turning point in the network neutrality debate

Industry groups representing large ISPs continue to oppose Title II on principle but have also engaged on the forbearance question. Comcast said in a filing that if the Federal Communications Commission does wind up using Title II, it should forbear from all of the sections. The fact that the company is entertaining the idea of forbearance at all, much less offering suggestions for how to do it, is significant. Comcast still believes Title II would be harmful, and the wider point of its filing is to say as much. But the possibility of Title II and forbearance is clearly on the company's mind, and its latest filing addresses the issue at length. Even as a wider ideological battle rages over whether to use Title II, a more substantive discussion about which parts of Title II would or wouldn't apply is taking place. The discussion involves not just the traditional proponents of aggressive rules who view forbearance as a key part of the Title II strategy, but also opponents. That's an important step forward for the discussion.