Sen Blumenthal: Phone companies ‘robbed customers’
Major phone companies have been bilking their subscribers by allowing outside firms to place hidden charges on their phone bills month after month, according to Sen Richard Blumenthal (D-CT).
Sen Blumenthal praised recent action by the Federal Communications Commission and Federal Trade Commission to force T-Mobile and AT&T to pay nearly $200 million over the charges and criticized companies for allowing them in the first place. “Unauthorized and unscrupulous third-party charges -- hidden in bills through vague and deceptive language -- have robbed consumers and they deserve their money back,” he said. “Carriers who continue to profit from allowing third-parties to deceive their customers through cramming must take notice and reform their practices immediately -- or face harsh penalties.”