Feds get a how-to guide for responding to social media hacks
The SocialGov community -- hundreds of digital engagement managers across government -- has launched the Social Media Cyber Vandalism Toolkit, which is now available as a 'living document' for continued enhancement and expansion to match evolving technologies.
"We hope experts both within and outside government will continue to improve and expand upon with more training and resources as they develop,” Justin Herman, one of the working group’s members, wrote. Herman noted representatives from all major social media platforms were invited to participate as well. If you’re a government worker whose job in any way involves dealing with your department’s social media accounts, the toolkit is worth a look. It provides an exhaustive look at the three phases of handling social media security issues: readiness, recovery and response.