June 2015

10Gbps Internet for $400 a month can be yours if you move to Vermont

A telecommunications company in rural Vermont says it has just begun offering 10Gbps Internet speeds to homes for $400 a month. Vermont Telephone (VTel) was already selling symmetrical gigabit Internet to residents for just $59.95 per month, an even better deal than Google Fiber. But availability is limited to VTel's rural customer base of about 18,000 homes and businesses in and around Springfield (VT) which are being converted from copper to fiber thanks to substantial help from the federal government.

The company is decommissioning its copper network. "VTel’s new 10 Gig residential Internet has been made possible by an $85 million VTel telephone network award from the US Department of Agriculture’s Rural Utilities Service (RUS)," VTel said in the announcement of its 10Gbps service. "This RUS project is expected to be complete by June 30, 2015, on budget and on schedule."

Eagle Demonstrates How Broadband Helps Students Soar

[Commentary] On April 30 Eagle Communications, in partnership with Schuyler Middle School and Discovery Education, the leading provider of digital content and professional development for K-12 classrooms, jointly presented a special community night to demonstrate how educators at Schuyler Middle School in Schuyler (NE) are using the power of broadband to create dynamic digital learning environments that engage area students and prepare them for success in college and careers.

The special evening featured a student project showcase, hands-on activities and interactive exploration stations demonstrating how digital content can support the success of today’s tech-savvy learners. Attendees also had the opportunity to learn about Eagle Communication’s commitment to the Eagle Connect 2 Compete (C2C) program. By offering Internet service at a reduced price to low-income families, Connect2Compete is closing the digital divide, helping communities across the country benefit from Internet connectivity. It’s an exciting time for this community and, here at Eagle Communications, we’re proud to support the work Discovery Education and Schuyler Middle School are doing to prepare students for college, careers and citizenship.

[Gary Shorman is president/CEO of Eagle Communications, an employee-owned operator with 59 cable systems in Kansas, Nebraska and Colorado]

Universal service: A policy for social or corporate welfare?

[Commentary] Universal Service policies exist in most telecommunications markets around the world. But the devil is in the details of the exact arrangements under which the policies are enacted. In Australia, the Department of Communications is currently undertaking a review of the country’s universal service arrangements. In response to the review, Vodafone Australia has proposed that the universal service obligation be funded by a tax on industry participant profits, rather than a tax on connections as is most commonly observed in other countries (including the US).

Vodafone’s proposal is deeply flawed as it confuses the policy objective of increasing competition in telecommunications markets with the universal service policy objective of securing a baseline level of communications services at reasonable prices for all consumers.

[Bronwyn Howell is general manager for the New Zealand Institute for the Study of Competition and Regulation]

Why Technology Hasn’t Delivered More Democracy

[Commentary] The current moment confronts us with a paradox. The first fifteen years of this century have been a time of astonishing advances in communications and information technology, including digitalization, mass-accessible video platforms, smart phones, social media, billions of people gaining Internet access, and much else. These revolutionary changes all imply a profound empowerment of individuals through exponentially greater access to information, tremendous ease of communication and data-sharing, and formidable tools for networking. Yet despite these changes, democracy -- a political system based on the idea of the empowerment of individuals -- has in these same years become stagnant in the world. The number of democracies today is basically no greater than it was at the start of the century. Many democracies, both long-established ones and newer ones, are experiencing serious institutional debilities and weak public confidence.

How can we reconcile these two contrasting global realities -- the unprecedented advance of technologies that facilitate individual empowerment and the overall lack of advance of democracy worldwide? To help answer this question, I asked six experts on political change, all from very different professional and national perspectives.

[Thomas Carothers is vice president for studies and director of the Democracy and Rule of Law Program at the Carnegie Endowment for International Peace]

June 9, 2015 (Cable Consolidation and the Bundle)

BENTON'S COMMUNICATIONS-RELATED HEADLINES for TUESDAY, JUNE 9, 2015

Follow us on Twitter @benton_fdn


WIRELESS/SPECTRUM
   The mobile Web is turning big industries into even bigger rivals - analysis

OWNERSHIP
   Atlantic Broadband/ MetroCast $200 Million Deal Highlights Ongoing Cable Consolidation
   Are Americans Ready to Pay for ‘Quad Play’?
   Comcast could be in for a period of smaller deals
   Mergers Might Not Signal Optimism - analysis [links to web]

INTERNET/BROADBAND
   How Washington keeps states from regulating Internet providers
   Charter CEO: Title II Does Not Alter Investment Strategy [links to web]
   Lessons From the Net Vitality Index - Stuart Brotman op-ed [links to web]

CONTENT
   Online abuse is a real problem. This congresswoman wants the FBI to treat it like one. [links to web]

TELEVISION
   Why Does the Cable-TV Bundle Exist Anyway? - analysis

EMERGENCY COMMUNICATION
   Pilot project in central Minnesota strives to set model for FirstNet [links to web]

DIVERSITY
   Prioritization Upgrade: Expanding Diversity in Our Technology Ecosystem Now - White House press release [links to web]
   TV Ignores Women's Sports Now More Than It Did 25 Years Ago [links to web]

LABOR
   The Tragedy of the Digital Commons -- op-ed

JOURNALISM
   When It’s OK to Pay for a Story - op-ed [links to web]

GOVERNMENT & COMMUNICATIONS
   NSA targeting of foreign hackers does not infringe on anyone’s privacy - Walter Pincus analysis
   Feds plot course to resume NSA spying
   Why the New NSA Restrictions Won’t Harm National Security

CYBERSECURITY
   Why Did China Hack Federal Employees' Data? [links to web]
   Lawmakers: Don’t Take China-Linked US Hack Lying Down [links to web]
   Sen Leahy Denounces Alarmists Over Latest Massive Cyberattack [links to web]
   We need an international law of cyberspace - op-ed [links to web]
   The US Army’s main Web site is down -- and the Syrian Electronic Army is claiming credit [links to web]

PRIVACY
   The privacy paradox: The privacy benefits of privacy threats - Brookings research [links to web]

COMMUNITY MEDIA
   Data Reinvents Libraries for the 21st Century [links to web]

FCC REFORM
   Sens Have Issues With FCC Office Closures [links to web]
   Chairman Wheeler's Response to Senator Wyden and Senator Merkley Regarding Proposed Field Office Closures [links to web]

POLICYMAKERS
   How Hacking Helped Me Become Obama's CTO - Harper Reed op-ed [links to web]

COMPANY NEWS
   Apple Is Officially Spotify's Newest, Biggest Competitor [links to web]
   Sprint Secures Plan to Modernize Its Network. But at What Cost? [links to web]

STORIES FROM ABROAD
   Xiaomi, China’s New Phone Giant, Takes Aim at World [links to web]

MORE ONLINE
   Consumers will be losers as more businesses hang up on voice mail - analysis [links to web]

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WIRELESS/SPECTRUM

THE MOBILE WEB IS TURNING BIG INDUSTRIES INTO EVEN BIGGER RIVALS
[SOURCE: Washington Post, AUTHOR: Brian Fung]
[Commentary] The way we've thought about cellphone service has always been a little, well, different. Unlike cable TV and telephone service, which you'll often find bundled together, most Americans have never known anything but a world in which wireless service was sold separately. Insulated from other industries by the unique physics of wireless engineering, the cellular industry has long operated in its own little fiefdom. Not anymore. Now we're standing on the cusp of a revolution in technology use, one that has the nation's biggest media and telecommunication firms looking to claim a slice of the wireless pie. Mobile data is powering more of our voice and video consumption than ever. And that's forcing many companies to focus on the wireless sector in a way they didn't before. In short, the mobile Internet is where some of the industry's biggest battles of the near future will play out. Things are only going to get more competitive as entirely new services start relying on the mobile Web and using up wireless spectrum, the radio waves that carry voice and data over the air to their destination. The upcoming auction is just one example of what has become a high-stakes chess game in technology. Yes, the story of the Internet in 2015 is about the convergence of all media onto the Web, and the unprecedented clashes that causes. But more specifically, it's a story about the fate of our wireless future.
benton.org/headlines/mobile-web-turning-big-industries-even-bigger-rivals | Washington Post
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OWNERSHIP

[SOURCE: telecompetitor, AUTHOR: Joan Engebretson]
Consolidation in the pay-TV market isn’t limited to tier 1 companies, as an announcement from tier 2 cable operators Atlantic Broadband and MetroCast Communications illustrates. Atlantic Broadband, owned by Canada’s Cogeco Cable, said it has reached an agreement to acquire “substantially all of the assets” of MetroCast’s Connecticut operations for $200 million. According to its website, MetroCast also operates in New Hampshire, Maine, Pennsylvania, Connecticut, Maryland, and Virginia. Atlantic Broadband plans to launch new residential services such as TiVo as well as business services such as Metro Ethernet in MetroCast’s serving area. Atlantic Broadband is the 13th largest cable operator in the US, serving 224,000 television service customers in four operating regions: Western Pennsylvania, Miami Beach, Maryland/Delaware and Aiken (SC). MetroCast Connecticut’s network passes close to 70,000 homes and businesses, according to Atlantic Broadband’s press release. The Connecticut operations serve approximately 23,000 TV, 22,000 Internet and 8,000 phone customers.
benton.org/headlines/atlantic-broadband-metrocast-200-million-deal-highlights-ongoing-cable-consolidation | telecompetitor | Multichannel News
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ARE AMERICANS READY TO PAY FOR 'QUAD PLAY'?
[SOURCE: Wall Street Journal, AUTHOR: Ryan Knutson, Thomas Gryta]
A combination of T-Mobile and Dish Network would merge two companies rooted in different industries. For consumers, it would merge some of the fastest-growing bills in their budgets. American households spent more than $191 a month on average for television, Internet and phone services in 2013, according to Labor Department data. That was up 24 percent from 2007 and about what they spent on health insurance. The question is whether Americans are going to take to paying all that to one company. The prospect isn’t so far-out anymore. With satellite broadcaster Dish Network pursuing a merger with wireless carrier T-Mobile US, AT&T about to close a $49 billion acquisition of Dish rival DirecTV and cable companies experimenting with cellphone plans, many of the services that keep people entertained and in touch are moving under the same roof. Such providers are betting on so-called convergence -- the idea that they will be better off if they can bulk up, as services that used to flow via different wires and satellite dishes all start traveling on the Internet. The biggest benefit for operators is that customers who sign up for multiple services are less likely to switch providers. However, people tend to have a negative reaction to bigger bills, even if it is the same amount previously spread out over multiple providers, said telecommunications consultant Chetan Sharma. “It is a phenomenon that is top down,” he said. “Industry pushes it rather than consumers seeking it.”
benton.org/headlines/are-americans-ready-pay-quad-play | Wall Street Journal
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COMCAST COULD BE IN FOR A PERIOD OF SMALLER DEALS
[SOURCE: Philadelphia Inquirer, AUTHOR: Bob Fernandez]
Comcast's stunning decision in late April to abandon its $45 billion deal for Time Warner Cable will likely lead to a lull for the acquisitive cable company, experts say. Wall Street analysts said that federal regulators seem hostile to any new big transaction that Comcast brings to Washington and that they expect the merger-hungry Philadelphia (PA) company to lay low for a year or so, perhaps until a new President is sworn in to office in early 2017. Comcast customers, meanwhile, could see a greater focus on service as well as more options in TV packages. Comcast could be forced to lean on revenue growth from its current portfolio of TV, Internet, and entertainment assets, or expand globally, as other telecommunications companies, such as AT&T and DirecTV, frantically arrange mergers in the United States. "Comcast is likely sidelined for the time being for any material transactions. Even large content deals would be a tough sell," telecommunications analyst Craig Moffett said. "That could force them to look overseas," he said. "But for now, they don't have to do anything at all. They are performing very well, and they still have lots of organic growth opportunities to pursue."
benton.org/headlines/comcast-could-be-period-smaller-deals | Philadelphia Inquirer
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INTERNET/BROADBAND

HOW WASHINGTON KEEPS STATES FROM REGULATING INTERNET PROVIDERS
[SOURCE: Washington Post, AUTHOR: Brian Fung]
The US House is expected to vote June 9th on a bill that would prevent state and city governments from levying taxes on Internet access. The bill is important for a number of reasons, not least because it could help determine what you ultimately pay for service. But it also highlights an important tension between Washington and the states -- one that affects how we regulate what has become the most important connection technology of our time. The Permanent Internet Tax Freedom Act, which has the backing of House Judiciary Committee Chairman Bob Goodlatte (R-VA) and nearly 190 co-sponsors, could take some of that power away, at least on paper. The bill itself is fairly simple: It reaffirms a preexisting ban on Internet taxes. Here's why that's significant: Until now, the ban had to be renewed by Congress every so often. But if the ban becomes permanent, Congress would be heading off any attempt by states to tax Internet providers and reassert themselves over those companies. The legislation would officially make regulating Internet providers more of a federal affair, with all of the consequences that implies.
benton.org/headlines/how-washington-keeps-states-regulating-internet-providers | Washington Post
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TELEVISION

WHY DOES THE CABLE BUNDLE EXIST?
[SOURCE: Wall Street Journal, AUTHOR: Joe Flint]
Bundling scores of networks together has endured in large part because the programmers and distributors both made huge profits from new channels, rising numbers of subscribers and steadily higher cable bills. Plus, until recently, it would have been a logistical nightmare for distributors to sell channels individually. Now, pushback is building that could finally break the bundle. So why does the bundle exist in the first place? It started with John Walson, often credited as the father of the cable industry, charging $2 for three local broadcast channels in 1948 in suburban Philadelphia. For cable’s first three decades, its primary purpose was retransmitting broadcast channels to rural areas. By the late 1970s, that need was met and cable operators started investing in original programming to boost subscriptions as satellite technology allowed for mass distribution of a cable network. At the time, the idea of selling channels individually didn’t enter the equation. Tailoring packages of channels to customers was technologically challenging, and the costs and management of billing were seen as prohibitive.
benton.org/headlines/why-does-cable-tv-bundle-exist-anyway | Wall Street Journal
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GOVERNMENT & COMMUNICATIONS

NSA TARGETING FOREIGN HACKERS IS OK
[SOURCE: Washington Post, AUTHOR: Walter Pincus]
[Commentary] What better way to celebrate the two-year anniversary of Edward Snowden’s first leak about the National Security Agency’s operations than to have the latest story from his cache of stolen government documents create another misleading public understanding of an NSA program, this one aimed at catching foreign hackers. As with the initial Snowden-generated story about the NSA’s collection and storage of American telephone metadata (every call, date, time and duration) the newest story does not report any violation of law or misuse of the data that the NSA collected — only the implication that the program could be abused. There also is no evidence, only the implication, that like the metadata program, the hacker program may incidentally sweep up Americans’ private information and that data could be misused. Moreover, key lawmakers and the court that oversees such intelligence operations were aware of the program and how it worked.
benton.org/headlines/nsa-targeting-foreign-hackers-does-not-infringe-anyones-privacy | Washington Post
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FEDS PLOT COURSE TO RESUME NSA SPYING
[SOURCE: The Hill, AUTHOR: Julian Hattem]
The National Security Agency is taking steps to turn its massive collection of Americans’ phone records back on. After President Barack Obama signed legislation to end the controversial program, the Justice Department submitted a legal memorandum to the secretive federal court justifying authorization for the NSA collection for another six months, as the new law allows. “[T]he government respectfully submits that it may seek and this court may issue an order for the bulk production of tangible things” under the law, “as it did in ... prior related dockets,” the Justice Department said. The legal analysis was submitted on June 2, less than an hour after the White House announced that President Obama had signed the USA Freedom Act into law. The memo was not revealed to the public until June 8. The memo outlines the legal rationale for restarting the NSA program.
benton.org/headlines/feds-plot-course-resume-nsa-spying | Hill, The
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WHY THE NEW NSA RESTRICTIONS WON'T HARM NATIONAL SECURITY
[SOURCE: Technology Review, AUTHOR: David Talbot]
The National Security Agency lost its authority to grab the phone records of millions of Americans following recent change in legislation enacted after 9/11. But there is no evidence that the data produced actionable intelligence during the 13 years the government had access to it anyway. And besides, the NSA is still expanding its arsenal of Internet surveillance tools on American soil. The Obama Administration is allowing the NSA to tap Internet cables in US territory to look for data about computer intrusions that are coming from overseas, and that the agency does not need a warrant to do so. A report by the White House privacy and civil liberties oversight board, known as PCLOB, concluded that the value of the data collection -- which started after the September 11 terrorist attacks -- was mainly to add insight on the activities of terrorists already known to the government. Such insight could also be gained by using court orders to obtain the information. The bulk data collection did not lead to the discovery of a previously unknown terrorist or disruption of an attack, the report concluded.
benton.org/headlines/why-new-nsa-restrictions-wont-harm-national-security | Technology Review
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NSA targeting of foreign hackers does not infringe on anyone’s privacy

[Commentary] What better way to celebrate the two-year anniversary of Edward Snowden’s first leak about the National Security Agency’s operations than to have the latest story from his cache of stolen government documents create another misleading public understanding of an NSA program, this one aimed at catching foreign hackers.

As with the initial Snowden-generated story about the NSA’s collection and storage of American telephone metadata (every call, date, time and duration) the newest story does not report any violation of law or misuse of the data that the NSA collected — only the implication that the program could be abused. There also is no evidence, only the implication, that like the metadata program, the hacker program may incidentally sweep up Americans’ private information and that data could be misused. Moreover, key lawmakers and the court that oversees such intelligence operations were aware of the program and how it worked.

When It’s OK to Pay for a Story

[Commentary] Journalists frown on paying sources.

This decades-old principle stems from the belief that the tawdry practice corrupts the authenticity of information: If I pay you to tell me your story, you may distort its details to up the value.

WikiLeaks disturbed many journalists with an initiative to crowd-source a $100,000 “bounty” on the text of the Trans-Pacific Partnership trade deal. The website, which made headlines in 2010 when it published large caches of leaked documents from the United States military in Afghanistan and Iraq, has been pressing hard for sources to steal the trade documents; it has already published three leaked chapters (a reported 26 remain secret). Setting a bounty on the treaty text turns journalistic mores on their head. In traditional newsrooms, the idea of offering a cash incentive for the leaking of confidential documents is anathema. But WikiLeaks, like other media disrupters, leaves us no choice but to reconsider this prohibition. If journalism organizations refuse to do so, they relegate themselves either to secondhand reporting on documents obtained by those outside journalism or to being left behind.

[McBride is a media ethicist and a vice president at the Poynter Institute]

Why Does the Cable-TV Bundle Exist Anyway?

Bundling scores of networks together has endured in large part because the programmers and distributors both made huge profits from new channels, rising numbers of subscribers and steadily higher cable bills. Plus, until recently, it would have been a logistical nightmare for distributors to sell channels individually. Now, pushback is building that could finally break the bundle.

So why does the bundle exist in the first place? It started with John Walson, often credited as the father of the cable industry, charging $2 for three local broadcast channels in 1948 in suburban Philadelphia. For cable’s first three decades, its primary purpose was retransmitting broadcast channels to rural areas. By the late 1970s, that need was met and cable operators started investing in original programming to boost subscriptions as satellite technology allowed for mass distribution of a cable network. At the time, the idea of selling channels individually didn’t enter the equation. Tailoring packages of channels to customers was technologically challenging, and the costs and management of billing were seen as prohibitive.

Mergers Might Not Signal Optimism

[Commentary] A boom in mergers and acquisitions usually signals confidence in the economy, and recent headline-grabbing deals evoke images of chief executives and directors cheering about their business prospects and overall growth.

So far in 2015, deal-making activity in the United States has topped $775.8 billion, up nearly 50 percent compared with figures in the period in 2014, just behind deal volume in 2007, according to Thomson Reuters. A steady parade of multibillion-dollar deals have been announced: Charter’s $55 billion acquisition of Time Warner Cable, Teva Pharmaceuticals’s $40 billion hostile bid for Mylan and Avago Technologies’s $37 billion takeover of Broadcom are among them.

But in contrast to previous merger booms, this recent spate of deals shouldn’t necessarily be considered a barometer of a healthy economy. If anything, it might be an indicator of the troubles that lie beneath an overheated stock market.

Consumers will be losers as more businesses hang up on voice mail

[Commentary] Voice mail s dying — has been for years, apparently. And that's not necessarily a good thing.

It's inevitable that the technologies of the 20th century will give way to those of the 21st. Communication will reflect the needs of a society that is increasingly tethered to digital devices. But the playing field now clearly favors the business world, which can dictate the terms of any conversation with customers. That can exacerbate your frustration if you've got an issue to resolve. "If you have a problem, you want to be expressive," said Jonathan Barsky, an associate professor of marketing at the University of San Francisco. "Voice mail allows you to do that. If you're just texting or sending an email, you're taking the emotional component out." Worse, he said, an inability to connect with another person, even by voice mail, may discourage some consumers from seeking help.