March 2020

AT&T waives data cap during coronavirus; Comcast keeps charging overage fees

AT&T is waiving home-Internet data caps during the coronavirus pandemic. AT&T imposes monthly data caps of 150GB on DSL, 250GB on fixed wireless, and 1TB on most of its faster wireline services. Overage charges are $10 for each additional 50GB, up to a maximum of $100 or $200 per month, depending on the plan.  AT&T provides unlimited data to customers when they subscribe to the gigabit-speed tier or when they purchase both Internet and TV service. There's also an option to pay $30 extra per month for unlimited data.

How Will Broadband Networks Handle Quarantine Congestion? Mostly OK

As schools and businesses ask people to stay home to reduce the spread of Covid-19 coronavirus, I wanted to share some thoughts about how I expect broadband Internet access networks will handle the change and increase in broadband traffic in residential areas. Our first reaction is that, as with so many areas with network effects, the rich will get richer.

Comcast Increases Access to and Speeds of Internet Essentials to Support Americans Through Coronavirus Pandemic

As our country continues to manage the COVID-19 emergency, we recognize that our company plays an important role in helping our customers stay connected – to their families, their workplaces, their schools, and the latest information about the virus – through the Internet. We also know that for millions of low-income Americans who don’t have Internet service at home, this uncertain time is going to be even more difficult to manage. As schools and businesses close and families are encouraged, or even mandated, to stay home, Internet connectivity becomes even more important.