In March 2021, Recon Analytics conducted a demographically representative survey of 1,000 Americans using internet and cell phones, asking them about their opinions and attitudes around universal access, funding mechanisms, conduct, and usage. When it comes to broadband in the US, Americans overwhelmingly support two ideas. First, they agree that fast broadband should be available to every American at prices they can afford.
After years of broadband subscriber losses, larger telecom companies are poised to see subscriber gains in the 2023 to 2024 time frame, according to researchers at investment bank Cowen. This will occur as the telecom companies complete “record-setting” fiber broadband deployments. But the cable companies’ broadband market share will decline only slightly, from 60 percent today to 58 percent in 2027, the researchers argue. Meanwhile, the size of the broadband market will increase.
Philadelphia’s Digital Literacy Alliance launched a pilot project in 2020 to create a Digital Navigator program in Philadelphia (PA). Digital navigators are trusted guides who assist community members in internet adoption and the use of computing devices. Digital navigation services include ongoing assistance with affordable internet access, device acquisition, technical skills, and application support.
Verizon is automatically enrolling customers in a new version of a program that scans mobile users' browser histories—even when those same users previously opted out of the program when it had a different name. The carrier recently announced changes to its "Verizon Selects" program along with a new name. "Verizon Custom Experience Plus is the new name of our Verizon Selects program," Verizon said in a FAQ.
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