Federal Communications Commission Urged to Guide Consumers on Map Challenge
Broadband Connects America (BCA)—a coalition of diverse national, state-based, and local nonprofit organizations, as well as state agencies—asked the Federal Communication Commission for guidance on how consumers can challenge broadband created through the Broadband Data Collection Program. During the availability challenge process for the Broadband Data Collection maps, the FCC said consumers may file a challenge asserting that the “reported speed [is] not offered.” However, it is unclear how consumers can actively participate in this facet of the challenge process.