November 2023

Verizon’s TracFone to pay $23.5 million in Lifeline, Emergency Broadband Benefit settlement

Verizon’s TracFone Wireless subsidiary reached a settlement with the Federal Communications Commission’s (FCC) Enforcement Bureau to resolve an investigation into whether the company violated the agency’s Lifeline and Emergency Broadband Benefit (EBB) program rules. According to the FCC, TracFone’s internal systems: 1) improperly considered a subscriber’s receipt of an inbound text message to constitute qualifying Lifeline usage and 2) improperly claimed support for a group of customers who were enrolled jointly in both the Lifeline and EBB programs, but did not use one of the services in

New York library to offer Internet through fixed wireless and fiber

The New York Public Library (NYPL) is looking to offer Internet services to low-income New Yorkers through a cutting-edge mix of fixed wireless access (FWA) and fiber. Garfield Swaby, VP of IT for NYPL, sees the organization as potentially offering a layer of telecommunications services alongside the Affordable Connectivity Program (ACP), which provides subsidies to low-income Americans to help them pay for telecommunications services. The COVID-19 pandemic, and its resulting shutdowns across New York City, sparked the project.

Request for Proposal: Broadband Mapping and Gap Analysis in Appalachian Region

Connect Humanity invites experienced vendors to submit proposals for Mapping and Gap Analysis services in the Appalachian Region, specifically related to broadband demand across 12 states (Georgia, Kentucky, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and West Virginia). The purpose of this project is to create AGOL environments for each of our grantees on which they can begin designing proposed broadband network builds.

What the 2022 American Community Survey Tells Us About Digital Equity

The American Community Survey (ACS) 2022 one-year estimates, which were released in September 2023, reveal the impact of digital inclusion work and the disparities that still exist. First, we have to celebrate the progress made in broadband adoption reflected in the 2022 data. From 2021 to 2022, 2.5 million new households subscribed to wireline broadband (DSL, cable, or fiber connections). This is a huge number to celebrate.

What Congress Needs to Know About Affordable Connectivity Program Funding

Roughly one in seven Americans have come to rely on the Affordable Connectivity Program (ACP) since it was created almost exactly two years ago by the 2021 bipartisan infrastructure law (Infrastructure Investment and Jobs Act). As of November 1, 2023, the ACP had roughly $4.7 billion in remaining funds. If the current rate of program uptake continues, April 2024 will be the last full month of funding for the ACP. To avoid this problem, the White House recently asked Congress for an additional $6 billion for the ACP in order to extend the program, and give Congress and the Federal Communicat