Bobbi Dempsey

Here’s How Much Internet Costs (Then and Now) in the Most Populous States in America

Most households in the U.S. today would consider internet service to be a necessity—and like many household expenses, it's gotten more expensive lately, at least in some areas. At U.S. News & World Report, we’ve been surveying Americans about their Internet Service Provider (ISP) experiences throughout the year. This time, we aimed to get feedback specifically related to costs for consumers living in the most populous states. Here's what we found, starting with some overall takeaways based on responses from across all five states:

U.S. News & World Report Internet Cost, Speed, and Value Consumer Survey 2023

In August 2023, US News & World Report surveyed more than 3,500 US adults who pay for home internet service to find out what they are currently paying for that service, how much their costs have increased, and what impact that rising expense has on their overall budget and their ability to pay other essential bills.