Colin Rhinesmith

Measuring Library Broadband Networks for the National Digital Platform, is a research grant from by the Institute of Museum and Library Services (IMLS) National Leadership Grant for Libraries program (award #LG-71-18-0110-18). The research is led by Dr.

In order to achieve the goal of universal broadband for everyone in Illinois, broadband must be available and affordable. However, home broadband service is out of reach for many low-income households in Illinois that are unable to afford subscriptions. Therefore, efforts to promote universal broadband should include programs that offer access to affordable broadband service, as well as access to low-cost digital devices and digital literacy training, which have been highlighted as necessary to promote digital inclusion and meaningful broadband adoption.

COVID-19 has turned the floodlights on digital inequality in rural, tribal, and urban communities across the United States.

Many digital equity advocates applauded the Federal Communications Commission’s recent clarification explicitly allowing public schools and libraries to let their communities access E-Rate-supported Wi-Fi services while their buildings are closed during the COVID-19 pandemic.

In their recent Op-Ed in the Washington Post, “Cities, not rural areas, are the real Internet deserts,” authors Blair Levin and Larry Downes argue that the digital divide in cities persists because uneducated people do not understand the importance, or “relevance,” of the internet in their everyday lives.

According to recent National Telecommunications and Information Administration (NTIA) survey data, roughly 28 million households in the United States still do not use the Internet at home (Goldberg, 2019). In its survey, the NTIA also asked why households did not use the Internet at home, with 58 percent citing a lack of interest as their main reason for being offline and every fifth household (21%) stating that it is too expensive.

The rise of digital media labs and spaces for content creation in public libraries has been documented in the scholarly literature. However, fewer studies have investigated the outcomes of media literacy initiatives in community media centers (CMCs) and how they might inform similar programs and services in public libraries. This article reports findings from a study that used qualitative research to investigate the current goals and activities of CMCs across the United States.

In recent years, government agencies, private foundations, and community-based organizations have increasingly sought to understand how programs that promote digital inclusion lead to social and economic outcomes for individuals, programs, and communities. This push to measure outcomes has been driven, in part, by a larger trend to ensure that dollars are being used efficiently to improve lives rather than simply to deliver services. A new report, published by Benton Foundation, describes the challenges facing community-based organizations and other key stakeholders in using outcomes-based evaluation to measure the success of their digital inclusion programs and offers recommendations toward addressing these shared barriers. This new research builds off Dr. Colin Rhinesmith’s Digital Inclusion and Meaningful Broadband Adoption Initiatives, released in early 2016. That report identified the core offerings of digital inclusion organizations – from providing low-cost broadband, and the devices to connect to it, while helping new broadband adopters gain the skills they need to navigate the Internet and online services. In this national study of digital inclusion organizations, Dr. Rhinesmith also noted that most of the digital inclusion organizations that participated in this study did not have outcomes-based evaluation frameworks. However, all recognized the importance of having them. This finding led us to conduct this deeper research on the challenges surrounding outcomes-based evaluation. Twenty-some years ago community technology centers offered training and public access to computers (a few with Internet access). Today we have digital inclusion programs provided by community-based organizations, libraries, and local government. The purpose twenty years ago was not the technology but what one could do with it. The same is true today. The difference is that we are now trying to clearly define the outcomes of access and use of the technology. What we do with the technology and the outcomes will continue to evolve as the technology evolves.

Libraries straddle the information needs of the 21st century. The wifi, computers and now mobile hotspots that some libraries provide their patrons are gateways to a broad, important, and sometimes essential information resources. The research summarized here examines how rural libraries negotiate telecommunications environments, and how mobile hotspots might extend libraries' digital significance in marginalized and often resource-poor regions.

The Internet has grown tremendously in terms of its centrality to information and entertainment resources of all sorts, but the ability to access the Internet in rural areas typically lags that experienced in urban areas. Not only are networks less available in rural areas, they also often are of lower quality and somewhat more expensive; even mobile phone-based data plans — assuming there are acceptable signals available — may be economically out of reach for people in these areas. With older, lower income and less digitally skilled populations typically living in rural areas, the role of the library and its freely available resources may be especially useful. This research examines libraries' experiences with providing free, mobile hotspot-based access to the Internet in rural areas of Maine and Kansas.