Jeff Sural

Affordable Connectivity Program: The true cost of winding down

In separate conversations with the leaders of two internet service providers, both mentioned that the wind down of the Affordable Connectivity Program (ACP) is at the top of their things-that-keep-me-up-at-night list. Despite the stereotypical caricature of CEOs, these leaders were sincerely concerned and grappling with how to tell customers. This got me thinking about the true cost and fall out from the termination of the ACP.