John Horrigan

The digital divide – the “haves” and “have nots” when it comes to internet access and use – is an abiding concern for telecommunication and internet policymakers at all levels of government. The Federal Communications Commission’s focus on deployment means policymakers miss an entirely different dimension of the problem – broadband adoption. Ensuring the ubiquity of high-speed networks is a laudable goal. But if a lot of people are not subscribing even when networks pass their residences, that’s a different problem. Analysis of broadband adoption data shows that:

Measuring broadband is an ongoing challenge for policymakers and, for many participants in broadband policy debates, often a source of frustration. The frustration about broadband measurement emanates from what seems knowable – at least it is about other infrastructure. We know where our roads and highways run. Today it is easy to know when they are clogged, where there are tolls, and how much those tolls cost. Electric infrastructure is essentially ubiquitous and it isn’t hard, in most places, to find out the cost of a kilowatt hour and compare prices among providers.

Not so long ago, “closing the digital divide” primarily meant getting people online, and a steady upward trend in adoption is evidence of progress on that front. Yet gaps in broadband adoption remain – particularly for low-income households – and closing those gaps is about more than simply offering a low-cost internet service. Even with the availability of low-cost offers, it remains a challenge to encourage the remaining disconnected people to sign up for broadband service.

Cities across the US are trying to become “smart cities,” as they invest in digital technologies to help monitor the environment, enhance mobility, and improve the delivery of municipal services. An examination of several cities which have sought to embrace smart city technology while keeping equity in the forefront shows that:

In 2012, the Federal Communications Commission released its eighth Broadband Deployment Report (the "706 report") and found that approximately 19 million Americans at the end of 2011 lacked access to high-speed internet access. The FCC concluded that "broadband is not yet being deployed in a reasonable and timely fashion." On May 29, 2019, the FCC distributed a press release summarizing findings from its revised 2019 Broadband Deployment Report and stated that at the end of 2017, 21.3 million Americans lacked access to broadband networks.

Remember when futurists told us that the internet would result in the “death of distance”? That prophecy has fallen short, as cities remain hubs for commerce and community. The growing geographic consequences of digital technologies puts new demands on decision makers at all levels of government. Bolstering their levels of expertise on these issues is clearly needed and each of the local policy issues raised above would benefit from additional analytical scrutiny.

The American job market, by a lot of measures, seems very healthy. The unemployment rate is low and, though labor-force participation has been at historically-low levels, recent employment numbers indicate that more people are coming back to the job market. But there are some Americans who have not benefitted from the improving job picture. Even among those with jobs, wage growth – especially for those whose pay is middle-income or less – has been weak, while upper-income workers have fared better.

Addressing community challenges – education, a strong economy, race, and social equity – means that every community institution needs to be part of the solution. And mayors and elected county officials are wise to understand one institution – the public library – brings a unique mix of assets to the table:

Touch:  Pew Research data shows that 80 percent of Americans have been to a public library at some point in a given year – either in-person or online.

Could home broadband access help ease the burden of the "bandwidth tax" (the phenomenon of not being able to focus on long-term goals because so much cognitive effort is spent simply figuring out how to make ends meet in the short run) by giving low-income people a tool to better manage time and information? A new survey of recent Comcast Internet Essentials (IE) subscribers suggests that it might. In particular, the survey shows that a high-speed internet subscription at home helps low-income people to better manage time and money.