Pierrette Renée Dagg

Broadband champions can be the decisive factors in efforts to improve community connectivity. The work of broadband champions has been shaped by the particularities of their broadband contexts: the local political will, the existing providers, the topography, and the wide-ranging motivations and strategies. What they have in common is their dedication, which has proved to be crucial in helping their communities get high-speed broadband.

Allegan County’s journey to universal connectivity has overcome a number of obstacles: accurately determining the extent of connectivity gaps, exploring potential strategic solutions, and tackling costs in a manner palatable to the community. Advancing this initiative required a leader with deep industry knowledge and a strong connection to the community.

The county government in Livingston, Michigan, was very clear—it was not going to become an ISP.  Long committed to principles of lean government, elected officials were certain that although 56 percent of households in this region do not have access to fixed broadband, the ideal solution should not be government-owned infrastructure. County Chief Information Officer Kris Tobbe set out to develop an approach that could balance minimal government intervention with effective access to critical infrastructure for residents.

Barb Fuller is a former dental hygienist and political activist. Gary Munce is a musician and retired library manager of information systems. Driven by a spirit of paying it forward, together they have worked to address the digital divide in Washtenaw County, Michigan. Thanks in part to their efforts, by early 2025, every home in Washtenaw County is set to be connected with high-speed, fiber-based broadband. Washtenaw County, in the southeast region of Michigan, is home to over 320,000 residents.

Jason Kronemeyer, the Director of Technology at Eastern Upper Peninsula Intermediate School District (EUPISD), has been relentlessly working towards enhancing educational outcomes in the region. Along the way, he grew into the role of a broadband champion. Jason's fervent desire to accelerate student learning, coupled with unconventional strategies of “connecting the dots” over decades have played an essential role in attracting infrastructure construction and driving broadband adoption.

Unlike many communities in Michigan, every resident in Holland is served by one of two incumbent internet service providers. However, available speeds, network quality, and provider options negatively impacted educational outcomes, work-from-home opportunities, and overall quality of life in the area, particularly during the pandemic. Today, Holland has taken a significant step forward by awarding a contract to develop and construct a publicly-owned open-access fiber network that will span across the entire city.

Berrien County’s 580 square miles encompasses 39 villages, townships, and cities. The county, situated on Lake Michigan’s eastern shore, is dominated by agriculture and tourism; many Chicago residents’ vacation homes are located here. A lack of broadband infrastructure in the county is actively threatening industrial innovation and hampering quality of life for residents as needs and demand for connectivity increase. As of today, the county has made substantial progress toward universal access within the community.

The Infrastructure Investment and Jobs Act (IIJA), which includes the Digital Equity Act of 2021 (DEA), establishes a broad framework and significant funding to advance broadband connectivity and digital equity. The law recognizes key factors and populations to address when striving for digital equity. To fully realize the full benefits of digital technology for individuals, communities, and society at large additional insights are needed. The Digital Opportunities Compass is an holistic framework for broadband and digital equity planning, implementation and evaluation.