Paying It Forward in Washtenaw County

Barb Fuller is a former dental hygienist and political activist. Gary Munce is a musician and retired library manager of information systems. Driven by a spirit of paying it forward, together they have worked to address the digital divide in Washtenaw County, Michigan. Thanks in part to their efforts, by early 2025, every home in Washtenaw County is set to be connected with high-speed, fiber-based broadband. Washtenaw County, in the southeast region of Michigan, is home to over 320,000 residents. Although the county is prosperous, youthful with a median age below 35, and is home to the University of Michigan, it faced a digital divide with more than 10,000 households lacking a broadband internet connection in 2018.

[Dr. Pierrette Renee Dagg, Ph.D is a Benton Institute Digital Opportunity Fund Fellow, the Director of Technology Impact Research at Merit Network. The aim of her work is to bridge the gap between academic scholarship and practical application to advance issues of technology understanding and information equity.]