Rupert Bapty

With home working becoming ubiquitous, along with internet gaming and video streaming, a stable and dependable network is more important than ever. Alongside price, reliability is the key metric driving consumers’ decisions when choosing an internet connection—lightning-fast marketed speeds are irrelevant without a stable connection to use them. This report uses Opensignal’s new Broadband Reliability Experience metric to quantify the real-world experience of our U.S. fixed broadband users. Key findings include: