As residents shelter in place to stop the spread of the coronavirus, the surge in demand that internet providers would expect to see gradually over the course of an entire year has instead hit in a matter of weeks. How are these crucial networks faring, and will they be able to keep handling this kind of a load? The answer is complicated and even more so the longer the pandemic persists. But so far — as anyone fortunate enough to be able to work remotely and stream Netflix can attest — things seem to be going OK.

As part of a larger project around digital equity, we visited Texas’s Brownsville-Harlingen metropolitan area, a community with low rates of broadband adoption and spotty service. We can look to this community to better understand the opportunities for overcoming barriers to broadband adoption. Leaders in the region—including the city manager, the head of the Brownsville Community Improvement Corporation, and representatives from local health and housing centers—all know that to improve economic conditions, they need to increase broadband penetration, adoption, and use.

In a letter to Senate leadership and appropriators, 20 senators stress that the widespread impact of the pandemic – including plummeting advertising revenue – could decimate regional and local news outlets even as communities have become increasingly reliant on their reporting amidst the public health crisis. Already some newspapers have reduced or eliminated print editions, while other news outlets have furloughed staff. During this unprecedented public health crisis, people need to have access to their trusted local news outlets for this reliable and sometimes life-saving information.

New America’s Open Technology Institute called on the Federal Communications Commission to use its existing authority and universal service budget to extend connectivity to students without broadband access to help facilitate remote learning during the COVID-19 pandemic. In the emergency request filing, OTI urges the FCC to act to empower schools and libraries to close the homework gap using the Universal Service Fund (USF) and E-Rate and Lifeline programs. 

At a time when all Ohioans are being asked to stay at home to help flatten the curve of COVID-19 cases, phones, cellphones and internet connections are often a lifeline, connecting people to doctors, social services, unemployment, news, religious services, loved ones, and school lessons.

Common Sense Media is urging Congress to use the next round of coronavirus relief legislation to make sure all US students can connect to the internet. The campaign, dubbed "Connect All Students," comes as a poll from the group and SurveyMonkey finds that teens are worried they'll fall behind in school due to the pandemic. More than half of students whose in-person classes have been canceled worried about not being able to keep up with schoolwork and extracurricular activities.

In addition to the increase in traffic, sheltering in place strains the internet in two more ways. First, last-mile connections—the ones that run from local exchanges or data centers to your home—are typically the weakest links in a network. Many run over outdated cables. When broadband was rolled out in the US, for example, it often piggybacked on cables originally installed for TV. These cables were designed to pipe data into a home and not out of it, which is why uploading video from a home internet connection can be flaky.

A coalition of more than 45 organizations and scholars has called on Congress to include vital funding for local news in the next coronavirus stimulus package. Free Press Action, PEN America, Common Cause,  and other organizations urged the House and Senate leadership to consider local press an “essential service” vital to the nation’s health, prosperity, and recovery. The organizations ask Congress to allocate at least $5 billion to support local journalism in the next stimulus package.

Your cable is out and you want the technician to arrive and help you? That might not be possible right now. Due to the coronavirus and social distancing directives, cable firms will still send out a technician as a last resort, but they might not enter your home. Cox Cable, which serves 19 states across the US, has stopped sending people for in-home visits, and instead has begun doing smartphone video conferences with customers, sometimes even from the truck outside their home, to troubleshoot. Verizon has also stopped routinely sending technicians to the home.

As digital equity work becomes a new priority for decision-makers in both the public and private sectors, several state governments have already put quite a bit of work into bridging the digital divide, primarily by working to foster better broadband access. What Pew Charitable Trust researchers have found is that there’s no magic bullet — no incentive, regulation, law or partnership — that by itself can fix the digital divide. There are, of course, actions that can be taken at all levels of government to support the work.