With Comcast's network performing so well during the pandemic, why did Comcast's data cap exist in the first place? The answer has always been "money," of course—a Comcast executive once acknowledged in a Twitter reply that imposing data caps is a business decision, not one driven by technical necessity.

The Federal Communications Commission held its mandatory monthly meeting via a brief, video-less, teleconference call March 31, with commissioners dialing in from home and the public able to access it over a never-more-important broadband connection. The commissioners had already voted to approve all the meeting agenda items, and their time — the meeting lasted less than 20 minutes — was spent mostly talking about the pandemic and how they and the industry were dealing with it. 

If ever there was a wake-up call to an immediate infrastructure threat, Corona is it. So let’s make the case for a public digital infrastructure (PDI). Is it even reasonable to ask the federal government to fund and govern a world-class broadband network utility – for everyone?  The argument here is yes.  The government should provide directed, comprehensive funding to broadband deployment across all parts of the country versus off-loading much of the cost to the states (who then enable ISPs to set prices). The cost?  Around $100B to provide 100MB service everywhere.

As the spread of COVID-19 upends work, classes and even doctor appointments across the country, a majority of Americans are turning to digital means to stay connected and track information about the outbreak. Amid this increased reliance, about nine-in-ten US adults (93%) say that a major interruption to their internet or cellphone service during the outbreak would be a problem in their daily life, including 49% who foresee an outage being a very big problem for them and 28% who believe it would be a moderately big problem.

As the social distancing efforts push everything from school to socializing into video chat, networks have seen huge surges in traffic — and new anxieties over how digital networks will stand up under the strain. So far, both carriers and the Federal Communications Commission insist that the country’s networks are capable of bearing the strain, particularly given the voluntary throttling instituted by many of the most bandwidth-heavy services.

The many changes caused by the COVID-19 pandemic have given the world’s communications networks an impromptu stress test. Data demand has surged and shifted. “Peak hour” — the busiest period of the day on a network — now hits at different times and extends for longer durations. Signs of stress have shown up in other parts of the world so Americans have begun asking: Do our networks have the capacity to meet this surge in demand? Here’s the bottom line.

In order to help consumers meet their urgent communications needs during this unprecedented emergency, the Federal Communications Commission should consider the following actions during the COVID-19 pandemic and for a reasonable period thereafter as unemployed and low-income Americans get back on their feet:

As so many Americans work from home, as our schoolchildren and university students shift to online learning, as virtually all of our social interactions occur online, a fundamental question looms: Will the internet break? The answer is probably not a simple yes or no, and it’s probably not the same answer everywhere in the United States.

Coronavirus has caused a seismic shift in everything about life as we know it. Schools, businesses, and non-essential entities are closed indefinitely. As fear and economic uncertainty escalate, so does the need for information. Students have been forced into remote learning programs regardless of whether they are equipped. Before COVID-19, many did not have the requisite tools to complete assignments at home. Now, some of those students, who were already at a disadvantage, will spend the remainder of the school year using smartphones to comply with remote learning mandates.

Congress and the Federal Communications Commission should act swiftly to ensure that all our school-aged children are online and continue learning during the coronavirus pandemic. Keeping students safe and connected during this challenging time is essential to our society’s well-being. Urgent and effective action is required, and the existing E-rate funding program is the most viable solution to meet the need. Congress should immediately: