Research

First-time internet users: Who they are and what they do when they get online

Decades after internet access became widely available, Pew Research Center surveys show that about a tenth of American adults (12%) remain offline. But what happens when some of them take the plunge and connect?

Federal Agencies Could Improve Oversight of Equal Employment Opportunity Requirements

This report examines (1) trends in the gender, racial, and ethnic composition of the technology sector workforce; and (2) oversight of technology companies' compliance with equal employment and affirmative action requirements. The estimated percentage of minority technology workers increased from 2005 to 2015, but GAO found that no growth occurred for female and Black workers, whereas Asian and Hispanic workers made statistically significant increases (see figure).

Majority of Voters Support Net Neutrality Rules as FCC Tees Up Repeal Vote

As the Federal Communications Commission moves forward with plans to repeal Obama-era net neutrality rules, a new Morning Consult/Politico poll shows bipartisan support for keeping the regulations in place. Fifty-two percent of registered voters in a Nov. 21-25 poll said they support the current rules, which stipulate that internet service providers like Comcast Corp., AT&T Inc. and Verizon Communications Inc.

Public Comments to the Federal Communications Commission About Net Neutrality Contain Many Inaccuracies and Duplicates

Network neutrality regulations underpin the digital lives of many Americans, yet it is challenging to survey the public on such an inherently complex and technical subject. For this reason, Pew Research Center set out to analyze the opinions of those who had taken the time to submit their thoughts to the Federal Communications Commission.  Among the most notable findings:

Study: Cable and broadcast news networks largely ignore planned net neutrality repeal

In the eight days after news broke that Federal Communications Commission Chairman Ajit Pai wants to fully repeal network neutrality rules, cable and broadcast news networks -- aside from MSNBC -- have given the story very little coverage. 

GAO Report: FCC Should Track Growth to Ensure Sufficient Spectrum Remains Available

The stakeholders the US Government Accountability Office spoke with identified two primary spectrum-related challenges for the internet of things (IoT)—the availability of spectrum and managing interference. Although not considered an immediate concern, Federal Communications Commission (FCC) staff and some stakeholders noted that rapid increases in IoT devices that use large amounts of spectrum—called high-bandwidth devices—could quickly overwhelm networks, as happened with smart phones.

New research: Small-market newspapers in the digital age

We embarked on our research with a relatively simple yet ambitious research question: How are small-market newspapers responding to digital disruption? Key Findings:

Manipulating Social Media to Undermine Democracy

Governments around the world are dramatically increasing their efforts to manipulate information on social media, threatening the notion of the internet as a liberating technology. Online manipulation and disinformation tactics played an important role in elections in at least 18 countries over the past year, including the United States, damaging citizens’ ability to choose their leaders based on factual news and authentic debate.

Broadband Deployment Advisory Committee: Streamlining Federal Siting

Through its deliberations, the Streamlining Federal Siting Working Group Working Group found that the fundamental concerns regarding the streamlining of federal siting are 1) predictability and complexity of the application process and accompanying requirements and 2) the application review time. The Working Group offers ten recommentations:

1. Challenge: Varying and unpredictable fees and rates.

Solution: Standardize and publish fee schedules and utilize revenue in a way that promotes expediting federal siting processes.

NTIA Data Offers Window Into Understanding Veterans’ Computer and Internet Use

Understanding the barriers to veterans' broadband access and adoption is the first step to reducing the challenges veterans face as they seek out job opportunities, affordable housing, vital health services and more. In advance of Veterans Day, NTIA conducted an analysis of its Digital Nation data to better understand the landscape of veterans' computer and internet use in America.  Since 1994, NTIA has partnered with the U.S. Census Bureau to survey Americans about their computer and Internet use.