Research

Many experts say lack of trust will not be a barrier to increased public reliance on the internet. Those who are hopeful that trust will grow expect technical and regulatory change will combat users’ concerns about security and privacy. Those who have doubts about progress say people are inured to risk, addicted to convenience and will not be offered alternatives to online interaction. Some expect the very nature of trust will change.

In the US, roughly nine-in-ten adults (93%) ever get news online (either via mobile or desktop), and the online space has become a host for the digital homes of both legacy news outlets and new, “born on the web” news outlets. Digital advertising revenue across all digital entities (beyond just news) continues to grow, with technology companies playing a large role in the flow of both news and revenue.

Digital-native news outlets are also adopting other outreach and engagement methods. Fully 97% of these outlets offer newsletters, and 92% have an official presence on Apple News. Three-quarters, meanwhile, release podcasts and 61% allow comments on their articles. These outlets are also highly likely to use social media as part of their outreach. Nearly all have official pages or accounts on Facebook (100%), Twitter (100%), YouTube (97%) and Instagram (92%). Far fewer (25%) have an official channel or account on Snapchat.

On the whole, the news offerings of US public broadcasters have been marked by relative financial stability and, in the past year, audience growth. The top 20 NPR-affiliated public radio stations (by listenership) had on average a total weekly listenership of about 10 million in 2016, up from about 9 million in 2015. (This includes listeners for NPR programming as well as original or other syndicated content aired on these stations.)

NPR’s digital platforms continue to be an important part of its reach. Both the NPR News app, which offers livestreams from individual stations and digital content, and the newer NPR One app, which offers a stream of individual shows and podcasts, have shown steady growth across devices in the average number of total completed sessions each month. The financial picture for news outlets in public broadcasting appears to be strong both locally and nationally, even showing some improvement year over year. At the national level, NPR increased its total operating revenue in 2016 to $213 million, up 9% from 2015 levels. PRI saw gains as well, rising 26% to about $22 million in total revenue for 2016. APM’s total revenue, on the other hand, went down 6% year over year, accounting for $126 million in 2016. At the local public radio level, an analysis of the public filings provided by the 125 largest news-oriented licensees (organizations that operate local public radio stations) shows overall steady revenue. Between 2014 and 2015 – the last year for which reliable data are available – total revenue for this group remained relatively flat at $807 million.

Many black-oriented newspapers – some more than a century old – have seen a slow decline in circulation in recent years, mirroring the overall decline in newspaper circulation. Both print and television Hispanic media, on the other hand, have enjoyed relative strength over the last decade, but that growth has now slowed. As the two largest Spanish-language television networks in the US, Univision and Telemundo are key providers of news for Spanish speakers. While viewership for some shows on these networks was roughly flat or even increased in 16, viewership for each network’s largest news program decreased at least slightly.

Black-oriented newspapers are a long-standing minority news sector in the US. The black press trade association (National Newspaper Publishers Association) currently lists around 150 members on its website, but few of these papers have regularly audited circulation figures, making it difficult to acquire audience figures for the sector as a whole. There are, however, some black-oriented newspapers – most of which are weekly or semiweekly – with recent circulation data available through the main audit bureaus that can serve as indicators. Among these, the data show that African American newspapers with a substantial amount of paid circulation either lost circulation or held steady from 2015 to 2016. For a number of mostly free-distribution newspapers, circulation results were more mixed.

The Office of Personnel Management (OPM) collects and maintains personal data on millions of individuals, including data related to security clearance investigations. In 2015, OPM reported significant breaches of personal information that affected 21.5 million individuals. The Senate report accompanying the Financial Services and General Government Appropriations Act, 2016 included a provision for GAO to review information security at OPM. GAO evaluated OPM's (1) actions since the 2015 reported data breaches to prevent, mitigate, and respond to data breaches involving sensitive personnel records and information; (2) information security policies and practices for implementing selected government-wide initiatives and requirements; and (3) procedures for overseeing the security of OPM information maintained by contractors providing IT services. To do so, GAO examined policies, plans, and procedures and other documents; tested controls for selected systems; and interviewed officials. This is a public version of a sensitive report being issued concurrently. GAO omitted certain specific examples due to the sensitive nature of the information.

GAO is making five recommendations to improve OPM's security. OPM concurred with four of these and partially concurred with the one on validating its corrective actions. GAO continues to believe that implementation of this recommendation is warranted. In GAO's limited distribution report, GAO made nine additional recommendations.

“” explores nuances of rurality, details challenges rural libraries face in maximizing their community impacts and describes how existing collaborative regional and statewide efforts help rural libraries and their communities. Authors Brian Real and Norman Rose combine data from the final Digital Inclusion Survey with Public Libraries Survey data from the Institute of Museum and Library Services to find:

• Rural library broadband capacity falls short of benchmarks set for US home access, which is 25 Mbps download and 4 Mbps upload speeds. By contrast, rural fringe libraries average 13/8.6 Mbps, rural distant is 7.7/2.2 Mbps and rural remote is 6.7/1 Mbps.
• Overall, one in 10 rural libraries report their internet speeds rarely meet patron needs.
• Rural libraries are on par with colleagues in larger communities in terms of public Wi-Fi access and providing patrons’ assistance with basic computer and internet training, but more specialized training and resources can lag.
• More than half of all rural libraries offer programs that help local residents apply for jobs and use job opportunity resources (e.g., online job listings, resume software), and rural libraries are comparable to their peers in providing work space for mobile workers.

The authors consider the roles of state and regional cooperation in adding capacity and resources for rural libraries, looking at examples from Maryland and Iowa.

This report introduces students to the field of civic technology and the possibility that it could help to amplify citizen engagement. Rather than providing an exhaustive academic study of this topic or an in-depth exploration of a single organization, the case begins with a broad overview of the field (and several of the debates affecting it) and then contains a series of vignettes about three organizations in this space: the City of Chicago, Neighborly, and the City of Boston’s Mayor’s Office of New Urban Mechanics. It aims to stimulate discussion around three core questions.

• First, what is civic technology, and what are some of the core forces, tensions, and debates shaping the field?
• Second, what are some of the most important considerations for civic technology organizations that are aiming to engage citizens in the democratic process and governmental decision-making?
• Third, where does civic technology—and, along with it, our conceptions of citizenship and engagement—go from here?

The purpose for this document is assist risk managers in making decisions with respect to privacy when sharing cybersecurity information. It builds upon the previously published basic principles by outlining actions to promote efficient and effective information sharing while minimizing the impact on privacy interests. Importantly, this document reflects the contributions of industry, civil society, and the government. This document supplements ISAO 300-1 Introduction to Information Sharing, Section 9 Information Privacy.

Communities are increasingly deploying IoT devices generally with a goal of improving livability, management, service delivery, or competitiveness. GAO was asked to examine federal support for IoT and the use of IoT in communities. This report describes: (1) the kinds of efforts that selected federal agencies have undertaken to support IoT in communities and (2) how selected communities are using federal funds to deploy IoT projects.

GAO reviewed documents and interviewed officials from 11 federal agencies identified as having a key role in supporting IoT in communities, including agencies that support research or community IoT efforts or that have direct authority over IoT issues. GAO interviewed a non-generalizeable sample of representatives from multiple stakeholder groups in four communities, selected to include a range of community sizes and locations and communities with projects that used federal support. GAO also reviewed relevant literature since 2013 and discussed federal efforts and community challenges with 11 stakeholders from academia and the private sector, selected to reflect a range of perspectives on IoT issues. GAO requested comments on a draft of this product from 11 federal agencies. Five agencies provided technical comments, which GAO incorporated as appropriate. Six agencies did not provide comments.

Some 14% of US adults say they have been targeted for online harassment or abuse because of their political views, according to a new report from Pew Research Center. And while Republicans and Democrats are about equally likely to have been harassed online because of their political views (15% vs. 13%), there are some notable partisan differences in their views of the issue. Democrats are more likely than Republicans to say they have heard a great deal about the topic of online harassment (38% vs. 25%). In addition, a larger share of Democrats than Republicans (69% vs. 54%) consider online harassment to be a major problem.

Regardless of political affiliation, women in both parties are more likely than their male counterparts to view online harassment as a major problem, to think offensive content online isn’t taken seriously enough and to prioritize safe spaces over people being able to express themselves freely online.