Adoption Persistence: a longitudinal study of digital inclusion impact

The survey effort recontacted 429 past participants of the Connect Your Community project that had participated in a 2012 impact survey and produced findings that show the long-term and continuing impact of high-touch digital inclusion efforts 5 years after project completion. Highlights:
76 percent of all respondents maintained their home internet subscription.
65 percent of those without a home internet connection say cost is the primary reason for them not maintaining their service. 18 percent say it is their lack of a computer.
Only 10 percent of respondents report a lack of interest or need for home internet, preferring to rely on community resources.
43 percent of connected respondents use patient health record (PHRs) portals to manage their health online.
69 percent of connected and 60 percent of unconnected respondents report that they use a computer for their job.
82 percent report that their participation in the Connect Your Community project resulted in a positive workforce-related impact.
Half of the population (50.47 percent) said that they shared what they learned in the CYC project with others outside of the community centers; in their own personal networks.
Only 17 percent of respondents were aware of data caps on their service. Of these, 51 percent report having an unlimited internet plan, while the rest report data caps as low as 20gb or less per month