Altice USA hikes internet prices by $10 for new customers

Altice USA followed rival AT&T in hiking service costs for consumers, raising internet pricing by $10 per month for new customers and also bumping up promotional rates for TV and phone service. An Altice representative stated the change applies to promotional rates for new customers rather than the monthly cost for existing customers, and said rates will vary by market. Though CEO Dexter Goei did not disclose the amount of the increase, an Altice representative said change will bump promotional rates for both cable and fiber internet service by $10 per month, $15 for TV service and $5 for phone service. “Across all of our footprint that’s what we viewed as non-competitive, we’ve been raising prices and even in all the Fios zones we’ve raised prices,” the CEO stated. “For the areas that we view as new competition – so that would be Connecticut with Frontier or certain markets in the Suddenlink market – we have not raised prices because we’re going to be thoughtful about competing against the fiber overbuilders there.” He added price increases aren’t something Altice does every year, and when it does it takes into account different cohorts within its subscriber base. “We’re very, very focused on keeping our subscribers that are tenured at three-plus years happier,” he said.