Brightspeed unveils 'innovation hub' as company seeks transformation

Brightspeed will open the "Brightspeed Technology Advancement Center" (BTAC) in Kansas City (MO) to recreate its network infrastructure and generate a test environment. Simulating a real network environment will enable Brightspeed to work with hardware and software for voice, DSL, broadband fiber and Wi-Fi to improve customer experience and network efficiency. BTAC will also bring Brightspeed employees and vendor partners together to develop, test and launch new products that reduce outages, lower repair times, address device and software bugs, and reconfigure network deployments.